Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Pheng Ly

Palmyra

Summary

Driven Area Sales Manager with 3+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.

Overview

9
9
years of professional experience

Work History

Area Sales Manager

Hershey Creamery Company
11.2020 - Current
  • Executed proven strategies to hit sales quota and help company achieve goals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
  • Built lasting relationships with clients through outstanding customer service interactions.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Manage Merchandisers in territory to help grow sales and maintain great customer service.

Merchandiser

Hershey Creamery Company
08.2017 - 11.2020
  • Increase sales on existing accounts
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Upgrade, remove, install, or relocate equipment as necessary for best utilization and maximum sales.
  • Relieve Route Drivers, Telephone Sales and Loaders when necessary.
  • Fix/Repairs broken freezers.
  • Promote excellent customer service at all times.

Loader

Hershey Creamery Company
08.2015 - 08.2017
  • Pull Loads.
  • Count returns off each route truck and give to bookkeeper daily.
  • Unload empty carts from Route trucks and put all returns away in freezer.
  • Clean out and defrost trucks as needed.
  • Wash trucks daily.
  • Dispose of spoiled products.
  • Re-wrap broken package for future resale.
  • Make sure all trucks are plugged in and running before leaving.
  • Maintain a positive attitude.

Busser/Host

Texas Road House
06.2014 - 08.2015
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Greeted customers and provided menus upon arrival to dining room.

Education

High School Diploma -

Palmyra Area Senior High School
Palmyra, PA
06.2015

Skills

  • Customer Service and Assistance
  • Goal-Driven
  • Teamwork and Collaboration
  • Time Management
  • Meeting Sales Goals
  • Excellent Written and Verbal Communication
  • Strategize Business Plans
  • Staff Training
  • Territory Management
  • Persuasion

Accomplishments

  • 2018- Above and Beyond Award and Second Place Merchandiser Contest
  • 2019- First Place Merchandiser Contest
  • 2022- Above and Beyond Award
  • 2023- First Place President's Club Award

Timeline

Area Sales Manager

Hershey Creamery Company
11.2020 - Current

Merchandiser

Hershey Creamery Company
08.2017 - 11.2020

Loader

Hershey Creamery Company
08.2015 - 08.2017

Busser/Host

Texas Road House
06.2014 - 08.2015

High School Diploma -

Palmyra Area Senior High School

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