Professional Claims Adjuster specializing in personal, property and liability claims. Ability to negotiate resolutions of all claims with an emphasis on fairness and thoroughness. Dependable and service-oriented skilled at applying creative approaches to complex problems.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Receiving Supervisor
XTL
01.2018 - 01.2024
Organize and distribute work assignments for freight sorters
Perform conflict and issue resolution management as needed
Leader on the floor and example to all associates in conduct, work ethic, respect, and overall knowledge of operations
Assigns, directs and supervises FT and temporary warehouse employees in his/her department to daily tasks and ongoing projects with an eye on production, safety, Organization (consolidation, neatness, and aging rotation), Loading/Unloading Standards, and Product Handling
Field Investigator
Department of Homeland Security, Transportation Security Administration
01.2007 - 01.2018
Work in combination with tsi's in the field conduct comprehensive inspections, assessments and investigations of regulated entities to determine how well they comply with the regulations as well as identifying areas of weakness
Works to analyze industry programs to help in the improvement of more well-organized systems, reducing costs, improving programs and implementing innovative programs
Delivering workforce information-sharing briefings on a regular periodic basis; compiling information binders; collect, record, and audit deliverables, share program metrics with senior leadership
Education
B.S. - Business Administration
Cheyney University of Pennsylvania
Cheyney, PA
Skills
Windows 10
Mac OS
Xactimate 28/X1
Hail and wind damage specialist
Interior water damage
Policy Investigation
Certification
Delaware Property Adjuster, non-resident
UAV Remote Pilot, Licensed
Timeline
Receiving Supervisor
XTL
01.2018 - 01.2024
Field Investigator
Department of Homeland Security, Transportation Security Administration