Phillip Claypoole
Cranberry Township
Summary
I am a family loving man whos works his every being to provide for his wife and daughter. I have always stayed in restaurant business for job security. I was good at it and it payed the bills. However I do have other skills from working with my grandparents on our 0 acre farm growing up. I've built trailer frames and tore down trailers with my granddad. Painted houses with my dad while we all tended to the 35 steer , 7 horses, 5 goats, 1 donkey and about 20 to 25 chicken. I'm loyal and can still pick up on things very fast.. I am always up for challenge and have very good problem solving skills.
Honing my photographic memory has become a very big interest lately. For I belive it will help with work and life skills. It's very important to strengthen your thinking abilities and memory.
Dedicated professional experienced in environments. Focused and collaborative team player skillful in communicating and translating customer requests. Offering deep understanding of food safety, osha and health code requirements.
Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Overview
11
11
years of professional experience
Work History
Cook
Applebee's Grill + Bar
Cranberry Township
03.2024 - Current
- Monitored stock levels of food items and ordered more when necessary.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Executed proper techniques when preparing menu item ingredients.
- Train new employees on specs and procedures
- Follow all recipes to the exact instructions
- Maintain quality food and quit execution during peek hours
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
Assistant Manager
Moes Southwestern Grill
Cranberry Township
02.2023 - 10.2024
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Created and managed budgets for travel, training, and team-building activities.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed completed work to verify consistency, quality, and conformance.
- Delegated work to staff, setting priorities and goals.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Recruited and trained new employees to meet job requirements.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Operated equipment and machinery according to safety guidelines.
- Assisted with customer requests and answered questions to improve satisfaction.
Broiler Cook
Texas Roadhouse
Butler
09.2019 - 08.2023
- Maintained a safe working environment by following all safety regulations.
- Checked temperatures of cooked foods using thermometers to ensure proper cooking temperatures were met.
- Executed proper techniques when preparing menu item ingredients.
- Removed trash from the kitchen area at the end of each shift.
- Assisted in training new staff members on proper preparation techniques for grilled items.
- Continuously monitored the progress of multiple orders simultaneously on the grill to ensure timely completion.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Made meals in accordance with company standards and requirements.
- Grilled meats and vegetables in accordance with recipes specified by the chef.
- Cleaned grill surfaces after each shift using appropriate cleaning agents as well as scrubbing brushes.
Cook
Applebee's Grill + Bar
Butler
02.2016 - 01.2019
- Monitored stock levels of food items and ordered more when necessary.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Executed proper techniques when preparing menu item ingredients.
- Replenished food items from inventory and rotated ingredients.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Made meals in accordance with company standards and requirements.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Trainer
Applebee's Grill + Bar
Lake Buena Vista
12.2013 - 07.2016
- Provided feedback on employee performance based on observed results during training sessions.
- Assessed training needs through surveys, interviews with employees or focus groups.
- Supervised, evaluated or referred instructors to skill development classes.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Resolved any issues raised by participants during the training session in a timely manner.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
Education
High School Diploma -
Osceola High School
Kissimmee, FL05-2002
Skills
- Food preparation
- Recipe execution
- Inventory management
- Quality control
- Meal presentation
- Customer service
- Employee training
- Staff coordination
- Safety compliance
- Team leadership
- Time management
- Problem solving
- Food pairing
- Carpentry
- Painting
Timeline
Cook
Applebee's Grill + Bar
03.2024 - Current
Assistant Manager
Moes Southwestern Grill
02.2023 - 10.2024
Broiler Cook
Texas Roadhouse
09.2019 - 08.2023
Cook
Applebee's Grill + Bar
02.2016 - 01.2019
Trainer
Applebee's Grill + Bar
12.2013 - 07.2016
High School Diploma -
Osceola High School