Phillip Noel
Springville
Summary
Dynamic Sales Manager with a proven track record at CardBox-Packaging, excelling in new business development and effective relationship management. Spearheaded sales strategies that significantly boosted revenue, while implementing CRM systems to enhance lead tracking. A strong leader, dedicated to team success and fostering a culture of continuous improvement.
Willingness to travel to customer locations to enhance customer relationships and show company presence..
Overview
27
27
years of professional experience
Work History
Sales Manager
CardBox-Packaging
Pittston, PA
07.2018 - Current
- Supported sales team in daily operations, enhancing workflow efficiency.
- Assisted in developing product knowledge and training materials for new hires.
- Collaborated with marketing to align promotional strategies with sales objectives.
- Maintained customer relationship management (CRM) system, ensuring accurate data entry.
- Provided administrative support, preparing reports and tracking sales performance metrics.
- Increased sales revenue by developing and implementing effective sales strategies.
- Back up for operation's/General Manager to ensure production was continuing on track and set priority needs.
- Handle customer relations issues, enabling quick resolution, and client satisfaction.
- Traveling to Customer locations to be there for new product arrival and ensuring we are sending good product
- Assist at customer locations with setting up equipment to help make sure our product works correctly. Or gather reasons why
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Quality Manager
Quality Packaging Inc
Meshoppen, PA
06.2011 - 05.2018
- Led quality assurance initiatives to enhance product reliability and compliance with industry standards.
- Developed and implemented quality control processes that improved operational efficiency across departments.
- In charge of nine quality control specialists. Worked directly with them to ensure product quality and standards were meet for product for Proctor & Gamble.
- Collaborated with production and logistics to troubleshoot quality issues, ensuring swift resolution and minimal disruption.
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Analyzed inspection data to identify trends, driving continuous improvement strategies within the organization.
- Oversaw and created pick lists from inventory to ensure we were using oldest to newest material supplies for production by using the RTCIS system.
Supervisor
Valley Vinyards Winery
Morrow, OH
05.2006 - 05.2011
- Oversaw daily operations, ensuring adherence to safety standards and operational efficiency.
- Maintained the second largest vinyard in Ohio. Worked with staff to run wire, put in poles and prune grapes fields. Over 120 acres.
- Oversaw the planting, harvesting, and wine making.
- Grew over 32 types of grapes
Infantry Squad Leader
USMC Camp Lejuene
Jacksonville, NC
04.1998 - 04.2006
- Led diverse infantry squad in high-pressure operational environments, ensuring mission success through effective team coordination.
- Developed and implemented tactical training programs to enhance squad readiness and operational efficiency.
- Fostered a culture of continuous improvement by mentoring junior soldiers on leadership and tactical skills.
- Executed strategic planning for field operations, optimizing resource allocation and risk management during missions.
Education
Associate of Applied Business - Business Administration And Management
Brown Mackie College
Fort Mitchell, KYSkills
- Effective relationship management
- Sales training
- Team leadership
- Goal setting and evaluation
- Product knowledge
- Enthusiastic attitude
- New business development
- Lead generation
- CRM software
- Prospecting skills
- Key account management
Timeline
Sales Manager
CardBox-Packaging
07.2018 - Current
Quality Manager
Quality Packaging Inc
06.2011 - 05.2018
Supervisor
Valley Vinyards Winery
05.2006 - 05.2011
Infantry Squad Leader
USMC Camp Lejuene
04.1998 - 04.2006
Associate of Applied Business - Business Administration And Management
Brown Mackie College