Summary
Overview
Work History
Education
Skills
Timeline
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Phillip Noel

Springville

Summary

Dynamic Sales Manager with a proven track record at CardBox-Packaging, excelling in new business development and effective relationship management. Spearheaded sales strategies that significantly boosted revenue, while implementing CRM systems to enhance lead tracking. A strong leader, dedicated to team success and fostering a culture of continuous improvement.

Willingness to travel to customer locations to enhance customer relationships and show company presence..

Overview

27
27
years of professional experience

Work History

Sales Manager

CardBox-Packaging
07.2018 - Current
  • Supported sales team in daily operations, enhancing workflow efficiency.
  • Assisted in developing product knowledge and training materials for new hires.
  • Collaborated with marketing to align promotional strategies with sales objectives.
  • Maintained customer relationship management (CRM) system, ensuring accurate data entry.
  • Provided administrative support, preparing reports and tracking sales performance metrics.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Back up for operation's/General Manager to ensure production was continuing on track and set priority needs.
  • Handle customer relations issues, enabling quick resolution, and client satisfaction.
  • Traveling to Customer locations to be there for new product arrival and ensuring we are sending good product
  • Assist at customer locations with setting up equipment to help make sure our product works correctly. Or gather reasons why
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.

Quality Manager

Quality Packaging Inc
06.2011 - 05.2018
  • Led quality assurance initiatives to enhance product reliability and compliance with industry standards.
  • Developed and implemented quality control processes that improved operational efficiency across departments.
  • In charge of nine quality control specialists. Worked directly with them to ensure product quality and standards were meet for product for Proctor & Gamble.
  • Collaborated with production and logistics to troubleshoot quality issues, ensuring swift resolution and minimal disruption.
  • Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Analyzed inspection data to identify trends, driving continuous improvement strategies within the organization.
  • Oversaw and created pick lists from inventory to ensure we were using oldest to newest material supplies for production by using the RTCIS system.

Supervisor

Valley Vinyards Winery
05.2006 - 05.2011
  • Oversaw daily operations, ensuring adherence to safety standards and operational efficiency.
  • Maintained the second largest vinyard in Ohio. Worked with staff to run wire, put in poles and prune grapes fields. Over 120 acres.
  • Oversaw the planting, harvesting, and wine making.
  • Grew over 32 types of grapes

Infantry Squad Leader

USMC Camp Lejuene
04.1998 - 04.2006
  • Led diverse infantry squad in high-pressure operational environments, ensuring mission success through effective team coordination.
  • Developed and implemented tactical training programs to enhance squad readiness and operational efficiency.
  • Fostered a culture of continuous improvement by mentoring junior soldiers on leadership and tactical skills.
  • Executed strategic planning for field operations, optimizing resource allocation and risk management during missions.

Education

Associate of Applied Business - Business Administration And Management

Brown Mackie College
Fort Mitchell, KY

Skills

  • Effective relationship management
  • Sales training
  • Team leadership
  • Goal setting and evaluation
  • Product knowledge
  • Enthusiastic attitude
  • New business development
  • Lead generation
  • CRM software
  • Prospecting skills
  • Key account management

Timeline

Sales Manager

CardBox-Packaging
07.2018 - Current

Quality Manager

Quality Packaging Inc
06.2011 - 05.2018

Supervisor

Valley Vinyards Winery
05.2006 - 05.2011

Infantry Squad Leader

USMC Camp Lejuene
04.1998 - 04.2006

Associate of Applied Business - Business Administration And Management

Brown Mackie College

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Phillip Noel