Piera M. Mayer
Bethlehem
Summary
Motivated and detail-oriented Information Technology student with a 4.0 GPA and a solid foundation in cloud computing, cybersecurity, and network configuration. Skilled in designing secure IT infrastructures, optimizing system performance, and implementing cloud solutions. Recognized for strong problem-solving skills, technical aptitude, and a passion for continuous learning. Known for a strong work ethic, adaptability, and excellent interpersonal skills, with the ability to work independently and quickly master new technologies and tasks.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Independent Computer Technician
Freelance/Remote)
Bethlehem
05.2009 - Current
- Inspected, diagnosed, and repaired faulty computer components including motherboards, hard drives, and memory modules to restore functionality.
- Provided technical support by responding to user requests, guiding individuals through troubleshooting steps, and resolving hardware/software issues efficiently.
- Configured network settings, installed necessary drivers, and connected systems to printers and other peripheral equipment.
- Troubleshot network and internet connectivity issues to restore access and performance.
- Communicated complex technology concepts in simple terms and trained users to confidently manage and operate hardware and software.
- Consulted with users remotely via phone and screen-sharing tools to identify root causes and implement solutions.
Teacher Assistant
Christian Daycare
Bethlehem
01.2020 - 01.2022
- Built strong interpersonal and communication skills in a dynamic, team-oriented environment.
- Strengthened adaptability, leadership, and organization while supporting daily classroom activities.
- Integrated educational technology tools to enhance classroom efficiency and coordination.
- Facilitated communication between parents and teachers regarding student progress.
- Maintained discipline in the classroom by monitoring student behavior.
- Attended staff meetings, trainings and workshops as required.
- Designed curriculum, lesson plans and instructional materials for classroom teaching.
- Planned classroom activities to enable students to work independently, in small groups and in large groups.
- Encouraged positive self-esteem and mutual respect for others while instilling joy of learning and discovery.
Cloud-Based Application Security & Optimization
- Implemented AWS IAM with MFA for secure authentication and RBAC policies.
- Applied encryption standards and cloud security best practices.
Network Configuration & Troubleshooting
- Configured firewalls, DNS services, and VPC security policies for isolated environments.
- Diagnosed and resolved network connectivity and performance issues.
Cybersecurity & Risk Mitigation
- Automated vulnerability assessments using Python scripts.
- Conducted penetration tests to evaluate system security posture and reduce exposure.
Education
Bachelor of Science - Information Technology
University of Phoenix
Phoenix, AZ09-2025
Skills
- AWS
- Azure
- Google Cloud
- Firewalls
- VPNs
- TCP/IP
- DNS
- VPC
- Risk management
- IDS/IPS
- Penetration Testing
- Ethical Hacking
- Virtualization
- VMware
- Hyper-V
- Docker
- Kubernetes
- IAM
- MFA
- SSO
- Python
- PowerShell
- Bash
- SQL
- NoSQL
- Cloud Storage
- CloudWatch
- Datadog
- Prometheus
- Business Continuity
- High Availability Planning
- SOC
- NIST
- ISO 27001
- Patch Management
- SLA Monitoring
- Incident Response
- Project Collaboration
Certification
Currently pursuing industry-recognized certifications, including AWS Certified Cloud Practitioner and CompTIA Security+, to further enhance technical capabilities and prepare for a career in IT and cybersecurity.
Timeline
Teacher Assistant
Christian Daycare
01.2020 - 01.2022
Independent Computer Technician
Freelance/Remote)
05.2009 - Current
Cloud-Based Application Security & Optimization
Network Configuration & Troubleshooting
Cybersecurity & Risk Mitigation
Bachelor of Science - Information Technology
University of Phoenix