Summary
Overview
Work History
Education
Skills
Additional Strengths
Timeline
Generic

Patrick Burns

Philadelphia

Summary

Results-driven and highly motivated Facilities Manager with 5+ years of leadership experience managing high-volume cleaning operations in large-scale venues. Proven ability to train, mentor, and lead diverse teams of up to 150 staff. Adept at optimizing workflows, improving efficiency, and maintaining impeccable facility standards. Recognized for hands-on leadership, strategic problem-solving, and a strong commitment to safety and quality.

Overview

6
6
years of professional experience

Work History

Housekeeping Manager (East Region)

Aramark (University of Pennsylvania)
07.2023 - Current
  • Supervised a team of custodians, ensuring adherence to university cleanliness standards and standard operating procedures in academic, arts and sciences buildings on a high-profile Ivy League campus.
  • Coordinated with Facilities Services, building administrators, and university departments to support campus events and address service needs.
  • Involved housekeeping staff in routine inspections to maintain a high level of service across all assigned areas and provide individualized training based on strengths and weaknesses.
  • Trained and mentored staff in proper sanitation techniques, equipment usage, and customer service best practices.
  • Led efforts to improve staff efficiency and morale with a high focus on teamwork, contributing to increased investment and performance within the department.
  • Improved overall cleanliness scores with thorough inspections and prompt corrective actions as needed.

Facilities Lead Supervisor

Aramark (Lincoln Financial Field)
01.2020 - 07.2023
  • Supervise a team of 15+ full-time staff in maintaining a 1.7 million sq. ft., 70,000-seat NFL stadium.
  • Lead post-event cleanups, coordinating 50 – 200 temporary workers for rapid turnaround after games and concerts.
  • Reduced weekly cleaning time by 25% through priority-based task organization and team optimization.
  • Train and onboard new hires on machine operation, sanitation standards, and facility protocols.
  • Collaborate with Facilities Manager to tailor cleaning strategies to client expectations.

Facilities Equipment Technician

Aramark (Lincoln Financial Field)
11.2018 - 12.2019
  • Maintained two premium club levels and 172 suites with high attention to detail and quality.
  • Performed detailed cleaning and upkeep of all public concourses at Lincoln Financial Field, ensuring high-traffic areas remained presentable and safe.
  • Managed overnight upkeep of 25+ executive offices, ensuring spotless presentation.
  • Executed seasonal deep cleaning projects, including stripping and refinishing lobby floors.
  • Promoted to Lead Supervisor within one year due to strong performance and initiative.

Education

Associate of Science - Nursing

Community College of Philadelphia
Philadelphia

Skills

  • Team Leadership & Staff Development
  • PC Proficiency & Microsoft Office Suite (Word, Excel, Outlook, Teams)
  • Operational Efficiency, Data Collection and Organization
  • Facilities Management & Maintenance
  • Strategic Planning & Prioritization
  • Equipment Operation (Tennant Series, Kaivac, iCapsol)
  • Verbal & Written Communication
  • Safety & Compliance
  • Training and mentoring

Additional Strengths

  • Reliable, self-directed, and committed to exceeding expectations.
  • Strong analytical thinker with a focus on continuous improvement.
  • Skilled in building trust, motivating staff, and fostering a collaborative work culture.

Timeline

Housekeeping Manager (East Region)

Aramark (University of Pennsylvania)
07.2023 - Current

Facilities Lead Supervisor

Aramark (Lincoln Financial Field)
01.2020 - 07.2023

Facilities Equipment Technician

Aramark (Lincoln Financial Field)
11.2018 - 12.2019

Associate of Science - Nursing

Community College of Philadelphia

Similar Profiles

CREATE PROFILE
Patrick Burns