Porsha Allen
Philadelphia,PA
Summary
Developed critical skills in supportive and compassionate care environment, seeking to transition into new field. Demonstrated ability to provide individualized support and effectively manage challenging situations. Aiming to leverage strong communication and organizational skills to make meaningful impact in new role. With a proven track record in my roles, excelling in healthcare education and mental health awareness, ensuring client safety and support.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Support Staff
Project Home 365
10.2024 - Current
- Served as a positive role model to residents, demonstrating appropriate social and interpersonal skills.
- Built trust within the residential community by consistently demonstrating empathy, patience, reliability during interactions with both residents and staff members.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Conducts Safety and Wellness Checks to ensure patients safety.
- Monitor and Document Residents Census .
Direct Support Professional
RHA
08.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounter.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Transported clients to medical and dental appointments to provide support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Administered medication under supervision, ensuring adherence to healthcare plans.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Entrusted to handle confidential and sensitive situations in professional matter.
Recovery Support Professional
Gaudenzia
08.2023 - 07.2024
- Screen and process new admissions. Take head counts during hourly runs. Document hourly runs and client movement in communication log.
- Screen clients’ personal belongings upon entry to the facility, monitor client movement in and out of the facility, and account for their whereabouts. Maintain and monitor client sign-out book.
- Coordinate in-house activities based on the program’s schedule which could include chores, breaks, exercise time, leisure time and visitations.
- Maintain accurate daily census, know where clients are on the floor, and report infractions and incidents to appropriate staff.
- Conduct and document room searches and perform random searches of clients as directed by program supervisor.
- Deny access to unauthorized persons.
- Supervise, where appropriate, clients taking their medications.
- Perform regular room checks to make sure clients are on floors or in their rooms per program schedule.
- Follow protocol for reporting unauthorized absences.
- Monitor urinalysis/drug screening and breathalyzers as instructed by supervisor on duty.
- Monitor daily program activities in addition to meals and medication line.
- Complete written reports, documentation, and electronic incident reports as required.
Home Health Aide
Daily Dove Care
05.2023 - 03.2024
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
Home Health Aide
Compassionate Care Home Health Services
01.2022 - 04.2022
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Followed nutritional plans to prepare optimal meals.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Server
Glenhardie Country Club
09.2017 - 01.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Housekeeper
Waverly Heights
06.2008 - 05.2014
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Education
Dental Ass - Dental Assistant
Harris School of Businesss
Upper Darby, PA06.2008
GED -
Upper Darby High School
Upper Darby, PA06.2007
Skills
- Sanitizing Surfaces
- Household Chores
- Healthcare Education
- Household Support
- Medication Administration
- Patient Transportation
- Mental health awareness
Certification
- Adult First Aid/CPR/AED, [American Red Cross] - [Date Completed 8/19/24 valid:2 years]
- Certified, [Direct Care Staff Training and Competenecy Test] - [Issued on 8/28/24 Bureau of Human Services]
Timeline
Support Staff
Project Home 365
10.2024 - Current
Direct Support Professional
RHA
08.2024 - Current
Recovery Support Professional
Gaudenzia
08.2023 - 07.2024
Home Health Aide
Daily Dove Care
05.2023 - 03.2024
Home Health Aide
Compassionate Care Home Health Services
01.2022 - 04.2022
Server
Glenhardie Country Club
09.2017 - 01.2018
Housekeeper
Waverly Heights
06.2008 - 05.2014
- Adult First Aid/CPR/AED, [American Red Cross] - [Date Completed 8/19/24 valid:2 years]
- Certified, [Direct Care Staff Training and Competenecy Test] - [Issued on 8/28/24 Bureau of Human Services]
Dental Ass - Dental Assistant
Harris School of Businesss
GED -
Upper Darby High School
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