Precious Allen
Jenkintown
Summary
Professional with strong background in housing and community services, skilled in client advocacy, case management, and resource coordination. Known for collaboration, adaptability, and achieving measurable outcomes. Expertise in conflict resolution, client assessments, and support planning, ensuring effective service delivery. Reliable team member with focus on fostering positive relationships and driving impactful results.
Overview
8
8
years of professional experience
Work History
Housing Case Manager
Cynthia Allen Servicing Company
12.2022 - 01.2025
- Built strong relationships with local landlords to increase available housing options for clients in need.
- Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations longterm.
- Established partnerships within the community to address various barriers faced by clients seeking stable housing opportunities, such as employment or mental health support services.
- Enhanced client self-sufficiency through the coordination of relevant community resources and services.
- Monitored and tracked client progress through comprehensive case notes, utilizing data to inform program evaluation efforts and adapt services as needed.
- Improved client housing stability by developing individualized case management plans and providing ongoing support.
- Empowered clients to make informed decisions related to their housing needs by conducting comprehensive assessments and providing tailored guidance.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Advocated on behalf of clients during housing negotiations, securing favorable leases and rental agreements for long-term success.
- Contributed to the overall success of the housing program by participating in regular staff meetings, sharing feedback and suggestions for improvement.
- Streamlined case management processes for increased efficiency and effectiveness with thorough documentation practices.
Prestige Beauty Advisor
Ulta Beauty
05.2022 - 01.2023
- Taught customers how to apply makeup and recommended optimal products.
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
- Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
- Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
- Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
- Kept counters and work spaces clean and neat.
- Maintained in-depth knowledge of company brand to best serve customers and drive sales.
- Completed timely and accurate resets based on seasonal demands and special promotional requirements.
Before and After School Counselor
Success Academy
09.2016 - 06.2019
- Educated individuals about course and career planning through informational sessions
- Built positive support network and addressed specific behavioral and academic problems by working closely with families and fellow professionals
- Maintained accurate and complete student records as required by laws, district policies, and administrative regulations
Education
High School Diploma -
Little Flower High School for Girls
Philadelphia, PA06.2019
Skills
- Social Perceptiveness
- Planning
- Coordination
- Individual counseling
- Recordkeeping
- Critical thinking
- Written communication
- Time management
- Client advocacy
- Supportive counseling
- Problem-solving
- Housing assessment
Timeline
Housing Case Manager
Cynthia Allen Servicing Company
12.2022 - 01.2025
Prestige Beauty Advisor
Ulta Beauty
05.2022 - 01.2023
Before and After School Counselor
Success Academy
09.2016 - 06.2019
High School Diploma -
Little Flower High School for Girls
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