Summary
Overview
Work History
Education
Skills
Timeline
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Phil Sanders

Essington

Summary

Dynamic Sales Operation Consultant with Comcast, skilled in data analysis and project management. Successfully implemented technology solutions that enhanced sales processes, leading to improved customer service experiences. Proven ability to identify process improvements and support sales teams in achieving targets through effective communication and strategic insights.

Overview

4
4
years of professional experience

Work History

Sales Operation Consultant

Comcast
Philadelphia
11.2024 - Current
  • Implemented technology solutions designed to streamline routine tasks within the Sales Operations department.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Managed projects related to improving customer service experience through enhanced sales operations processes.
  • Provided guidance and support to the sales team on operational issues.
  • Analyzed customer data to identify trends and opportunities for improvement.

Sales Support Consultant

Comcast
Philad
10.2021 - 11.2024
  • Provided training and product support for other members of sales team.
  • Collaborated with sales team to understand customer requirements, boost product sales and provide sales support.
  • Supported the sales team in achieving monthly and quarterly sales targets by providing administrative and technical support.
  • Identified opportunities for process improvements within the sales department.

Accounts Payable Customer Service

Comcast
Philadelphia
08.2021 - 09.2021
  • Provided prompt and professional responses to vendor account balance inquiries and rush payment processing requests.
  • Reconciled accounts payable ledger to ensure all payments were accounted for and properly posted.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.

Education

BBA - Accounting

Strayer University
Springfield, PA

Skills

  • Data analysis
  • Project management
  • Sales forecasting
  • CRM software
  • Process improvement
  • Customer service

Timeline

Sales Operation Consultant

Comcast
11.2024 - Current

Sales Support Consultant

Comcast
10.2021 - 11.2024

Accounts Payable Customer Service

Comcast
08.2021 - 09.2021

BBA - Accounting

Strayer University

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Phil Sanders