Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quadirrah Taylor

Darby

Summary

Night Auditor with 8+ years of experience in customer service, adept at resolving inquiries efficiently and enhancing satisfaction rates. Demonstrates strong skills in data analysis, team leadership, and problem solving. Passionate about implementing innovative solutions to improve productivity and streamline processes.

Professional hospitality worker with strong track record in financial accuracy and guest relations. Efficiently managed nightly financial tasks and ensured seamless transitions between shifts. Valued for reliability, adaptability, and collaboration with team members to achieve consistent results.

Overview

9
9
years of professional experience

Work History

Night Auditor

Aloft Hotel
06.2024 - Current
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.

Customer service agent

Rent A Center
01.2023 - 06.2024
  • Spearheaded innovative projects, driving substantial performance improvements. Collaborate across teams to implement cutting-edge solutions and deliver measurable results.
  • Resolved customer inquiries efficiently, enhancing satisfaction rates. Implemented streamlined processes, reducing average call times and boosting overall productivity.

Night supervisor

Wawa
06.2016 - 01.2023
  • Spearheaded process improvements, reducing workflow bottlenecks and enhancing team productivity. Implemented creative solutions to complex challenges.

Education

High School Diploma -

Performance Learning Center
Philadelphia, PA
06.2016

Skills

  • Data Analysis (Experienced)
  • Customer Service (Expert)
  • Team Leadership (Experienced)
  • Problem Solving (Expert)
  • Time Management (Expert)
  • Strong work ethic
  • Problem-solving
  • Multitasking and organization

Timeline

Night Auditor

Aloft Hotel
06.2024 - Current

Customer service agent

Rent A Center
01.2023 - 06.2024

Night supervisor

Wawa
06.2016 - 01.2023

High School Diploma -

Performance Learning Center
Quadirrah Taylor