Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Violi

Wayne

Summary

Hardworking Bartender with experience in high volume sports bars and late night establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed bartender with diverse menu of memorized drink recipes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bartender

City Works
06.2018 - Current
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Managed cash and bar revenue during special promotions or sporting events.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

Account Manager

VillaNOVA Insurance Partners
09.2019 - 05.2021
  • Contributed to annual revenue goals by selling new services and developing new accounts.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Oversaw new business development and customer servicing.
  • Liaised between account holders and various departments.

Server

Iron Hill Brewery
10.2015 - 06.2018
  • Increased sales significantly by upselling higher-end products to customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Education

Bachelor of Science - Arts And Entertainment Management

Drexel University
Philadelphia, PA

High School Diploma -

Vincentian Academy
Pittsburgh, PA
06.2010

Skills

  • Cash Handling and Management
  • Bar Operations and Logistics
  • Interpersonal Relationships
  • Fast Learner

Certification

RAMP Certification January 24, 2024 to January 24, 2026

Timeline

Account Manager

VillaNOVA Insurance Partners
09.2019 - 05.2021

Bartender

City Works
06.2018 - Current

Server

Iron Hill Brewery
10.2015 - 06.2018

Bachelor of Science - Arts And Entertainment Management

Drexel University

High School Diploma -

Vincentian Academy

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Rachel Violi