Summary
Overview
Work History
Skills
Timeline
Generic

Rachele Biancosino

Levittown

Summary

Analytical Account Manager with 10 years of experience. Innovative and forward-thinking worker with creative problem solving and efficient streamlining skills.

Overview

12
12
years of professional experience

Work History

Associate Account Manager

Republic Services
01.2023 - Current
  • Effectively maintains and retains customers by proactively contacting on a daily basis.
  • Executes contracts and resigns to maintain customer relationships and increase profitability when needed.
  • Promptly responds to escalations and cancellation requests utilizing established policies with the intent to retain.
  • Meets weekly with sales supervisor to review progress and goals.
  • Frequent check-ins with sales manger to discuss strategies for key customers, escalations and cancellation requests.
  • Schedules and documents all calls and proposals in sales force.
  • Actively works to increase customer penetration by educating on Republic Services full suite of products.
  • Handles all requests and customer interactions with the intent to provide outstanding customer zeal.




Inside Sales Agent (Temporary Construction)

Waste Management
01.2018 - 01.2023


  • Meet and exceeded monthly sales goals.
  • Developed and implemented sales strategies to increase customer loyalty and retention.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Monitored industry news and trends to stay up-to-date on competitive landscape.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.

Front Desk Manager

MB Orthopedic
01.2012 - 01.2016
  • Trained and managed all non-clinical personnel including 16 front desk assistants and part time support staff.
  • Set performance standards and performed weekly check-ins with employees to discuss set standards and goals.
  • Worked with Clinical Manager to strategize more effective employee processes.


Skills

  • Salesforce
  • CRM Software
  • Software Applications
  • Account Management
  • Excel
  • Product and Service Sales
  • Revenue Retention
  • Networking Skills
  • Customer Interaction
  • Time Management
  • Issue Resolution

Timeline

Associate Account Manager

Republic Services
01.2023 - Current

Inside Sales Agent (Temporary Construction)

Waste Management
01.2018 - 01.2023

Front Desk Manager

MB Orthopedic
01.2012 - 01.2016

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Rachele Biancosino