Rachelle Brackman
Du Bois
Summary
Seasoned Owner/Operator with relevant experience in business management and operations. Possess skills in team leadership, strategic planning, and customer service. Known for driving operational growth and achieving business goals. Contributed to profitability and success of previous ventures through effective oversight and hands-on involvement.
Overview
24
24
years of professional experience
Work History
Owner/Operator
Brackman Chevrolet
Punxsutawney
07.2020 - 04.2025
- Managed daily operations of a full-service Chevrolet dealership.
- Developed marketing strategies to promote vehicle sales and service offerings.
- Established relationships with vendors to negotiate favorable terms and pricing.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Inspected vehicles for damage and assessed repair needs.
- Collaborated with team members to ensure timely repairs.
- Communicated with customers regarding repair processes and timelines.
- Documented repair procedures and parts used for records.
- Cleaned up job sites by removing debris at the end of each shift.
- Inspected vehicles after completion of work to ensure they met quality standards.
- Provided excellent customer service by responding promptly to inquiries from clients.
- Organized and maintained work areas free of potential hazards.
- Provided customers with invoices and receipts detailing services performed.
Children's Ministry Director
Treasure Lake Church
DuBois
03.2013 - 06.2018
- Developed engaging curriculum for children's spiritual growth and development.
- Coordinated weekly activities to foster community and connection among families.
- Managed communication between parents and ministry staff regarding events and programs.
- Collaborated with church leadership to align children's programs with overall mission.
- Facilitated regular meetings with volunteers to ensure smooth program operations.
- Developed lesson plans in accordance with curricula and core church beliefs.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Board Member
Treasure Lake Church
Du Bois
01.2014 - 01.2016
- Guided strategic initiatives to enhance organizational governance and oversight.
- Evaluated policies and procedures to ensure compliance with industry standards.
- Attended board meetings to review performance and address key issues.
- Participated in various committees to meet specialized goals.
- Attended board meetings and reviewed meeting agendas.
- Engaged in fundraising and resource development efforts by reaching out to interested partners and donors.
Daycare Worker
God's Little Treasures Childcare
Du Bois
02.2014 - 05.2015
- Supervised daily activities for children in a nurturing environment.
- Planned and implemented engaging educational programs and activities.
- Maintained cleanliness and organization of play areas and learning spaces.
- Monitored children's behavior, promoting positive social interactions among peers.
Title Clerk
Kuntz Motor Co
Mahaffey
05.2001 - 07.2005
- Processed vehicle titles and registrations for customer transactions.
- Maintained organized records of all title transactions and correspondence.
- Collaborated with state agencies to ensure compliance with regulations.
- Utilized dealership management software to track title processing status.
- Communicated effectively with team members to resolve document discrepancies.
- Educated customers on necessary paperwork for vehicle ownership transfer.
- Processed applications for new titles, transfers and duplicate titles.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
- Performed data entry of vehicle information into system for registration purposes.
- Assisted customers with questions about the titling process or fees associated with it.
- Coordinated with other departments to resolve issues related to titling process.
- Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
- Handled payments from customers for taxes, registration fees.
- Verified accuracy of title documents for completeness and correctness.
- Entered lien information into the system when applicable.
- Provided assistance in resolving discrepancies between loan documentation and vehicle titles.
Education
Bachelor of Arts - Psychology
Messiah University
Mechanicsburg, PA05-2001
High School Diploma -
Curwensville Area High School
Curwensville, PA05-1997
Skills
- Vehicle inspection
- Customer relationship management
- Conflict resolution
- Effective communication
- Team collaboration
- Recruiting and hiring
- Sales negotiation
- Hiring
- Relationship management
- Human resources
- Vehicle systems
- Courteous and polite demeanor
- Forklift operation
- Quality control
Affiliations
Sailing certified for open ocean crossings
References
References available upon request.
Timeline
Owner/Operator
Brackman Chevrolet
07.2020 - 04.2025
Daycare Worker
God's Little Treasures Childcare
02.2014 - 05.2015
Board Member
Treasure Lake Church
01.2014 - 01.2016
Children's Ministry Director
Treasure Lake Church
03.2013 - 06.2018
Title Clerk
Kuntz Motor Co
05.2001 - 07.2005
Bachelor of Arts - Psychology
Messiah University
High School Diploma -
Curwensville Area High School