Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Raegan Moran

Spring City

Summary

Skilled in relationship building and organizational time strategies, driving service quality and operational efficiency.

Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication to my team and costumers. Very skilled in multi-tasking and known for creating positive workplace culture. Enjoy creating organizational procedures that cultivate am easier and more efficient work environment that allows for cost and time effective changes for the team.

Overview

3
3
years of professional experience

Work History

Manager

Divine Apples
01.2024 - Current
  • Monitored performance metrics to identify areas for improvement, driving continuous enhancement of service quality.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Helped collaborate on displays and type of products to be made each week.
  • Packaged all goods and filled orders.
  • Managed open and close for both the kitchen and front-of-house.

Assistant

Kelly Christine Designs
06.2025 - 08.2025
  • Assisted in project management, ensuring timely completion of design deliverables.
  • Collaborated with costumers to gather feedback and implement revisions efficiently.
  • Implemented organizational systems that improved workflow efficiency across projects.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Assisted with bosses animals such as feedings, walks, and activities to allow for uninterrupted work
  • Delivered and set up different events and orders.
  • Prepped flowers and vases to be arranged
  • Maintained a clean environment in both the workshop and front-of-house for maximum efficiently.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.

Bakery Manager

Beverlys Pastry Shop
09.2022 - 12.2023
  • Managed daily operations, ensuring optimal workflow and product quality.
  • Trained and supervised staff, enhancing team efficiency and performance.
  • Implemented inventory management practices to minimize waste and maximize freshness.
  • Assured both the kitchen and front-of-house was cleaned and reset each open and close.
  • Took, completed, and delivered orders.
  • Prepared ingredients and managed the storage ensuring freshness for future use.
  • Managed the opening and closing of the store.
  • Collaborated on product development, introducing seasonal items to boost sales.
  • Engaged with customers, addressing feedback to enhance service quality and satisfaction.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

Education

Bachelor of Science - Business Management

The Pennsylvania State University
State College, PA
05-2028

High School Diploma -

Owen J. Roberts High School
Pottstown, PA
06-2024

Skills

  • Customer service
  • Collaborative team management
  • Organizational time strategies
  • Verbal and written communication
  • Task delegation
  • Relationship building
  • Clear communication

Interests

  • Learning new cooking techniques and expanding my culinary skills
  • Reading
  • I participate in a variety of outdoor recreational activities
  • Strategy Games
  • Mindfulness Practices
  • Crafting and DIY Projects
  • Food Tourism
  • Exploring various forms of art, such as pottery and painting to nurture creativity and personal growth
  • Kayaking
  • Swimming
  • Baking
  • Adventure Travel

Timeline

Assistant

Kelly Christine Designs
06.2025 - 08.2025

Manager

Divine Apples
01.2024 - Current

Bakery Manager

Beverlys Pastry Shop
09.2022 - 12.2023

Bachelor of Science - Business Management

The Pennsylvania State University

High School Diploma -

Owen J. Roberts High School
Raegan Moran