Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rafael Martinez

Lancaster

Summary

Dedicated lifeguard with extensive experience at Hershey Entertainment & Resorts, excelling in safety oversight and water monitoring. Proven ability to enhance patron satisfaction through effective problem resolution and teamwork. Proficient in pool cleaning and first aid, ensuring a secure and enjoyable environment for all guests.

Overview

3
3
years of professional experience

Work History

Lifeguard/Swim Instructor

YMCA
06.2025 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Lifeguard

Hershey Entertainment & Resorts
02.2025 - 06.2025
  • Maintained vigilant oversight of guest safety in and around aquatic facilities.
  • Boosted patron experience through prompt resolution of issues.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.

Package Handler

UPS
12.2024 - 01.2025
  • Followed verbal and written instructions to properly move and ship products.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Assembled, sealed, and loaded packages into correct trucks.

Swim Instructor

British Swim School
01.2024 - 11.2024
  • Prepared equipment before each class class and stored items promptly after classes.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Taught daily swim instruction to students varying in ages and skill levels.

Lifeguard

Lancaster County Pool
08.2022 - 08.2024
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Entered water immediately to pull struggling swimmers to safety.

Lifeguard

Penn State Harrisburg
09.2022 - 09.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored pools and surrounding areas for adherence to safety protocols.

Education

Diploma -

Milton Hershey School
Hershey, PA
06.2022

Skills

  • Pool cleaning
  • Safety oversight
  • Water monitoring
  • Hazard removal
  • Team building

Timeline

Lifeguard/Swim Instructor

YMCA
06.2025 - Current

Lifeguard

Hershey Entertainment & Resorts
02.2025 - 06.2025

Package Handler

UPS
12.2024 - 01.2025

Swim Instructor

British Swim School
01.2024 - 11.2024

Lifeguard

Penn State Harrisburg
09.2022 - 09.2023

Lifeguard

Lancaster County Pool
08.2022 - 08.2024

Diploma -

Milton Hershey School

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Rafael Martinez