Rain Boyd
Philadelphia
Summary
Detail-oriented individual with experience in customer service and front desk operations. Skilled in multitasking and time management, contributing to efficient team collaboration and creating enjoyable experiences for clients. Eager to leverage these strengths in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Hostess
Salty Dog Tavern
Skippack
05.2025 - Current
- Communicate efficiently with servers and kitchen staff to ensure timely service for all customers.
- Ensuring guests feel welcome, resolving seating issues, or complaints gracefully.
- Juggling wait times, noticing guest cues, and prioritizing efficiently.
Front Desk Receptionist
Skippack Stylekrafters
Skippack
08.2023 - 08.2024
- Scheduled appointments and maintained calendars for team members effectively.
- Washed clients' hair and engaged in plenty of conversation to make their salon experience more enjoyable.
- I suggested and referred customers to other services and products at the salon that would work for their hair type.
Customer Service Representative
Spring Mountain Ski Resort
Skippack
11.2022 - 04.2023
- Greeting guests, selling tickets and rentals, resolving issues, and ensuring they have a positive experience.
- Handling unpredictable issues (lost passes, equipment problems, weather delays) calmly and efficiently.
- Managing long lines, handling multiple customers at once, and staying organized during busy seasons.
Education
BBA - Business Administration
University of Florida
Gainesville, FL12-2028
Skills
- Sociability
- Time Management
- Effective communication
- Conflict resolution
- Teamwork and collaboration
- Self-Directed
- Relationship building
- Multitasking
- Organization
Affiliations
Florida Women in Business Club
Timeline
Hostess
Salty Dog Tavern
05.2025 - Current
Front Desk Receptionist
Skippack Stylekrafters
08.2023 - 08.2024
Customer Service Representative
Spring Mountain Ski Resort
11.2022 - 04.2023
BBA - Business Administration
University of Florida