Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Raiyanah Ford

Upper Darby

Summary

Dedicated and compassionate individual seeking a Behavioral Health Technician position while pursuing a nursing degree.

Healthcare professional with proven history of providing exceptional patient support and administrative assistance. Renowned for improving patient satisfaction through efficient communication and organizational skills. Known for collaborative teamwork and adaptability, ensuring seamless operations and positive outcomes.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Patient Service Associate

Penn Medicine
08.2024 - Current
  • Assisted patients with insurance verification, ensuring accurate billing and prompt payment processing.
  • Promoted a welcoming atmosphere by greeting patients upon arrival, quickly addressing their needs, and answering questions clearly.

Patient Care Technician

Mainline Health
03.2020 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.

Style Consultant

Target
07.2024 - 07.2025
  • Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.

Medical Biller

Consolidated Billing Services
05.2014 - 09.2016
  • Verified insurance of patients to determine eligibility.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
  • Filed and updated patient information and medical records.

Education

Bachelor of Science - Nursing

Nightingale College
Salt Lake City, UT
08.2027

Bachelor of Science - Health Sciences

Neumann University
Aston, PA
12.2021

Skills

  • Patient confidentiality
  • Insurance verification
  • Appointment scheduling
  • Professionalism and etiquette

Certification

  • American Red Cross- BLS

Expires 2026-11-26

  • American Health Association BLS

Expires 2027-07-16







Timeline

Patient Service Associate

Penn Medicine
08.2024 - Current

Style Consultant

Target
07.2024 - 07.2025

Patient Care Technician

Mainline Health
03.2020 - Current

Medical Biller

Consolidated Billing Services
05.2014 - 09.2016

Bachelor of Science - Nursing

Nightingale College

Bachelor of Science - Health Sciences

Neumann University

Similar Profiles

CREATE PROFILE
Raiyanah Ford