Rajendranath Nayeck
Lalmatie
Summary
I am an experienced IT supervisor with a strong background in managing IT operations, supporting users, and leading technical teams to ensure reliable and secure systems. I specialize in troubleshooting, system maintenance, and coordinating projects that improve efficiency and minimize downtime. With a proactive approach and clear communication skills, I work closely with both technical staff and management to align IT solutions with organizational goals.
Overview
2026
2026
years of professional experience
Work History
Technology Innovation & Data Supervisor
Four Seasons Resort Mauritius
GRSE, Beau Champ
12.2021 - Current
- Supervised daily IT operations, ensuring system reliability and performance.
- Provided technical support to staff, resolving hardware and software issues promptly.
- Trained new employees on IT protocols and company systems effectively.
- Coordinated with vendors for procurement of equipment and services as needed.
- Oversaw daily backups of servers and databases ensuring data integrity in case of emergency recovery scenarios.
- Performed troubleshooting steps when needed in order to diagnose and resolve technical issues quickly and effectively.
- Collaborated with other departments within the organization to identify opportunities for improved efficiency through the use of technology.
- Assisted users with basic setup and troubleshooting of desktop computers, laptops and mobile devices.
- Coordinated with vendors on maintenance contracts, upgrades or new purchases as required.
- Recommended hardware and software acquisitions to help users assess needs and justify equipment and services.
- Supervised lifecycle processes pertaining to IT framework.
- Managed backup, user account and helpdesk systems.
- Met with users, vendors and technicians to determine computing requirements.
IT Executive
Four Seasons Resort Mauritius
Coastal Road, Belle Mare
2014 - 2021
- Reviewed and approved project plans prior to implementation.
- Examined metrics and prepared IT project progress reports.
- Collaborated with department heads to align technology initiatives with business goals.
- Directed maintenance and upgrades of all resort technology systems and networks.
- Supervised lifecycle processes pertaining to IT framework.
- Led IT strategy and implementation across multiple departments.
- Coordinated with vendors to ensure effective technology solutions were in place.
- Evaluated emerging technologies for potential integration into existing infrastructure.
- Performed troubleshooting activities as needed in order to resolve technical issues quickly and efficiently.
- Oversaw the installation of new hardware and software systems and provided technical support when needed.
- Maintained relationships with vendors to ensure timely delivery of products or services as required.
- Audited user accounts periodically to detect unauthorized access attempts.
- Trained staff on proper usage of computers, networks and applications.
General Cashier & IT Assistant
Four Seasons Resort Mauritius
Coastal Road, Belle Mare
2011 - 2014
- Processed guest transactions efficiently at luxury resort.
- Maintained accurate cash drawer for daily operations.
- Collaborated with team to ensure smooth front desk operations.
- Handled credit card and cash payments securely and accurately.
- Provided technical support to staff on hardware and software issues.
- Assisted in installing and configuring computer systems and networks.
- Conducted routine maintenance on computers to ensure optimal performance.
- Resolved printer, scanner, fax machine related problems.
- Provided technical support to staff and customers in person, over the phone, and via email.
- Assisted users with basic computer operation skills such as Microsoft Office Suite usage.
- Troubleshooted internet connectivity issues on both wired and wireless networks.
IT Technician ( Part time )
Quantum Informatics
2005 - 2012
- Installed and configured hardware and software for user workstations.
- Resolved hardware issues including replacing parts as necessary.
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Deployed operating systems.
Accounts Payable
Four Seasons Resort Mauritius
Coastal Road, Belle Mare
2009 - 2011
- Processed payments to vendors, suppliers, and other accounts payable.
- Maintained accurate records of all accounts payable transactions in the system.
- Collaborated with vendors to resolve discrepancies and ensure timely payments.
- Performed monthly reconciliation of accounts
Finance Cashier
The Residence Mauritius Hotel
Coastal Road, Belle Mare
2007 - 2009
- Processed cash transactions efficiently for hotel guests and staff.
- Maintained accurate cash drawer and performed daily reconciliations.
Education
Professional Diplomat in E-Technology
National Institute of Information Technology
CompTIA A+ (Hardware And Software) Certification
National Institute of Information Technology
PC Assembly and Configuration
Cyber-Rite
Network +
VTMI
Mastering Your Management & Leadership Program
Belle Mare Beach Development Company Ltd
Workshop-Time Management
Belle Mare Beach Development Company Ltd
CAMBRIDGE SCHOOL CERTIFICATE
Shrimati Indira Gandhi State Secondary School
CERTIFICATE OF PRIMARY EDUCATION
Jawaharlal Nehru Govt School
Skills
- Data management
- Network troubleshooting
- System administration
- IT project coordination
- Technical support
- Vendor management
- Systems maintenance
- Technology implementation
- Problem solving
- Effective communication
- Time management
Skills
- Networking (Troubleshooting, Managing, configuration of Network Switches/Routers)
- Software (Installation & Configuration for different types of applications)
- Active Directory (Windows Domain Server) (Managing AD Servers/Controllers)
- Ticketing System (ServiceNow)
- IPTV System
- Virtualization
- Electronic Locks
- Accounting Software (Install/configure Accounting Software SunSystem)
- Service vendor/Provider/Contractors/Supplier (Deal with service
vendor/suppliers/Procurement cycle and Contract renewals) - Network Printers (Installation and Configuration of network printers)
- User Support
- Wi-fi solution
- PABX Telephony
- Opera PMS
- Micros Fidelio
- Simphony
- Birchstreet
- Material control
Timeline
Technology Innovation & Data Supervisor
Four Seasons Resort Mauritius
12.2021 - Current
IT Executive
Four Seasons Resort Mauritius
2014 - 2021
General Cashier & IT Assistant
Four Seasons Resort Mauritius
2011 - 2014
IT Technician ( Part time )
Quantum Informatics
2005 - 2012
Accounts Payable
Four Seasons Resort Mauritius
2009 - 2011
Finance Cashier
The Residence Mauritius Hotel
2007 - 2009
Professional Diplomat in E-Technology
National Institute of Information Technology
CompTIA A+ (Hardware And Software) Certification
National Institute of Information Technology
PC Assembly and Configuration
Cyber-Rite
Network +
VTMI
Mastering Your Management & Leadership Program
Belle Mare Beach Development Company Ltd
Workshop-Time Management
Belle Mare Beach Development Company Ltd
CAMBRIDGE SCHOOL CERTIFICATE
Shrimati Indira Gandhi State Secondary School
CERTIFICATE OF PRIMARY EDUCATION
Jawaharlal Nehru Govt School