Experienced Quality Assurance Specialist in the health care Industry with demonstrated track record of improving products and procedures by leveraging hands-on inspections, testing methods and data analysis with strong Engineering background.
Overview
9
9
years of professional experience
Work History
QA Specialist - Investigations
Lupin Pharmaceuticals Inc.
03.2023 - Current
Assist in investigating and correcting quality-related issues (including customer complaints) through collaboration with other departments.
Writes, reviews, evaluates Deviations, Incidents, CAPAs, Complaints and Change Controls.
Assist in the coordination of testing results involving finished products, raw materials, and packaging components and the appropriate release and hold programs associated with these materials.
Developed supply chain program for international shipments.
Assist in the implementation of policies, operating procedures, quality systems and programs which ensure proper testing, evaluation, inspection, and technical support to meet product quality standards.
Oversee the “On Hold” product program, including the status, release, and destruction of “Rejected” products.
Reviews and approves Engineering Validation Protocols for Equipment’s, Facility, Temperature Mapping and Purified Water system.
Oversight and approval of SOPs and controlled documents.
Reviews, maintains, and provides Quality metrics monthly to management.
Experienced of working on different Quality software, SAP, Track wise, and caliber.
Performed cleaning validation swab sampling of API & CIP for blending, compression, coating and check weigher equipment for Drug Residue, Detergent Residue, and Microbial Testing
Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
Quality Assurance Specialist/ FD/PD
Appco Pharma LLC
03.2020 - 12.2020
Reviews and approves Engineering Validation Protocols for Equipment’s, Facility, Temperature Mapping and Purified Water system.
Oversight and approval of SOPs and controlled documents.
Reviews, maintains, and provides Quality metrics monthly to management. Performed in process inspection for compression, encapsulation, coating and packaging process as defined by the MBRs.
Experienced in SAP transactions for material release and material dispositions.
Performed cleaning validation swab sampling for blending, compression, coating and check weigher equipment for drug residue, Detergent residue and Microbial testing.
Performed AQL sample for blending, Compression and capsules for 100% check weigher.
Completion of other essential documentation activities like revision of SOPs, batch records and other product related documentation
Reviewed technical documents such as Batch Records, Protocols and Reports, and Standard Testing Procedures
Reviewed Investigations, Deviations, CAPA and change control.
Customer Service Lead
Walmart
01.2019 - 01.2020
Coached new team members on service techniques and provided scoring through quality assurance program.
Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
Resolved concerns with products or services to help with retention and drive sales.
Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
Responded to customer calls and emails to answer questions about products and services.
Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
Graduate Research Assistant
Marywood University
08.2016 - 08.2018
Researched information regarding HRIS system to assist professors with academic pursuits.
Helped team meet regulatory requirements by coordinating documentation and filings.
Completed administrative and research duties per professor request.
Quality Assurance Specialist
Process Technologies And Packaging
01.2015 - 03.2016
Perform Line Clearances, equipment releases and AQL inspection. Raw material releases, Executed Production Batch Record (PBR) review.
Performed QA Shop floor activities, including material disposition, material storage and handling requirements, deviations, change control and CAPA management.
Submission of samples for testing and correction of documents for any ratifications
Completion of other essential documentation activities like revision of SOPs, batch records and other product related documentation
Working under strict cGMP regulations and responsible for approving line clearances for manufacturing and packaging operations
Education
MBA - Business Administration And Management
Marywood University
PA
Bachelor of Science - Electrical Engineering
SIT
Skills
Change control
CAPA Management
AQL Inspection
Batch record review
SAP
Investigation
CGMP
Equipment calibration/PM
API/CIP Swab
Reviewing Investigation
Material Disposition
ISO 9001
Root Cause Analysis
Compliance requirements
Audit process management
Continuous Improvement
Standards Compliance
Project management
Report preparation
Complaint resolution
Accomplishments
2021 Top Performer Award for Clean hold studies (Lupin Pharmaceutical )
In recognition for consistently exceeding target in completion of clean hold time studies.
Timeline
QA Specialist - Investigations
Lupin Pharmaceuticals Inc.
03.2023 - Current
Quality Assurance Specialist/ FD/PD
Appco Pharma LLC
03.2020 - 12.2020
Customer Service Lead
Walmart
01.2019 - 01.2020
Graduate Research Assistant
Marywood University
08.2016 - 08.2018
Quality Assurance Specialist
Process Technologies And Packaging
01.2015 - 03.2016
MBA - Business Administration And Management
Marywood University
Bachelor of Science - Electrical Engineering
SIT
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