RALPH HARTZELL

Conducted risk assessments and developed mitigation strategies.

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• Collaborated with IT teams to implement security protocols.
• Analyzed security incidents and provided detailed reports.
• Responded to security breaches and coordinated incident response efforts.
• Monitored user activities to detect and report suspicious behavior or malicious activity.
• Participated in risk assessment exercises designed to identify areas of vulnerability within the organization's IT infrastructure.
• Conducted vulnerability scans using automated tools to detect any weaknesses in the system.
• Analyzed network traffic logs, firewall logs, intrusion detection system alerts, and antivirus reports to identify potential threats.
• Responded promptly to cyber incidents by analyzing attack signatures, isolating affected systems, and restoring normal operations.
• Assisted with developing strategies for responding to potential cyber attacks such as malware outbreaks, phishing campaigns, ransomware attacks.
• Assisted in compliance audits and policy reviews.
• Monitored network activity to identify and escalate potential security incidents.

• Repaired and replaced defective parts in engines, transmissions, and electrical systems.
• Repaired and replaced worn brake pads, wheel bearings, and other automotive parts.
• Replaced defective engines, suspension systems, transmissions, exhaust systems, radiators and related components.
• Diagnosed mechanical issues using advanced diagnostic equipment and tools.
• Performed routine maintenance on various vehicle models including oil changes and tire rotations.
• Inspected vehicles for necessary repairs or preventive maintenance needs.
• Installed timing belts and drive chains in automobiles according to specifications.
• Repaired faulty electrical wiring harnesses within automobile engines.
• Conducted test drives before and after repair services.
• Tested vehicle performance to ensure proper functioning of brakes, lights and steering mechanisms.
• Collaborated with service advisors to provide accurate estimates for repair services.
• Communicated effectively with customers regarding service recommendations and repair needs.
• Provided support to mechanics during vehicle repairs in training junior mechanics on proper repair techniques and safety protocols.
• Utilized manufacturer specifications to ensure quality repairs on Chrysler, Dodge, and Jeep vehicles.

• Managed daily kitchen operations ensuring food quality and safety standards.
• Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
• Supervised food production processes to ensure high-quality standards were consistently met at each stage of preparation.
• Supervised kitchen staff, providing training and support.
• Trained new kitchen staff on proper food handling techniques and safety regulations.
• Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
• Developed and implemented efficient kitchen workflows to streamline processes.
• Procured inventory supplies to maintain stock levels and support smooth kitchen operations.
• Conducted regular inventory audits to minimize waste and optimize usage.
• Created weekly schedules for kitchen staff members based on anticipated business volume.
• Resolved customer complaints related to food quality or service promptly.
• Ensured compliance with health regulations and safety protocols in the kitchen.
• Conducted regular inspections of kitchen equipment to identify and address needed repairs or replacements.

• Stocked shelves with newly arrived products.
• Maintained inventory levels by monitoring stock and restocking items.
• Assisted customers in locating products and answering inquiries.
• Organized store displays to enhance visual appeal and accessibility.
• Maintained neat, safe and orderly workspace to prevent accidents and injuries.
• Followed safety guidelines to ensure a secure work environment.
• Operated equipment for moving heavy items efficiently and safely.
• Participated in training new staff on stocking procedures and store policies.

• Directed and supervised team of 15 employees in daily operations.
• Supervised daily operations and staff scheduling for restaurant efficiency.
• Trained new employees on service standards and menu knowledge.
• Managed inventory levels and ordered supplies to meet demand.
• Ensured compliance with health regulations and safety protocols.
• Resolved customer complaints to enhance dining experiences.
• Coordinated team meetings to align on goals and address performance improvements.
• Monitored food quality and presentation before service delivery.
• Maintained accurate records of employee performance and attendance to support effective management decisions.
• Recruited, hired, and trained staff while providing ongoing mentorship to enhance team skills.