Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ramiah Holiday

Pittsburgh

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Postal Worker

United States Post Office
Pittsburgh
12.2024 - Current
  • Sorted and distributed incoming mail to designated areas.
  • Loaded mail onto trucks for delivery or pickup by postal carriers.
  • Examined mail for correct postage and postmarking.
  • Weighed parcels to determine correct postage rates.
  • Read address information on envelopes to ensure proper delivery.
  • Organized bulk mailings including sorting letters by zip codes and bundling them accordingly.
  • Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
  • Operated mail processing equipment and manually sorted mail.

Server

The Yard House
Pittsburgh
03.2023 - 03.2025
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Greeted guests and provided menus.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Followed health safety guidelines when preparing and serving food products.
  • Took orders from customers accurately and in a timely manner.
  • Assisted in training new servers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Stayed informed about daily specials, new menu items, promotions.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Personal Care Assistant

Heritage Valley
Pittsburgh
06.2024 - 09.2024
  • Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
  • Reported any observed changes in mental status or physical condition to supervisor immediately.
  • Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Supported bathing, dressing and personal care needs.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Followed care plan and directions to administer medications.
  • Assisted clients with maintaining good personal hygiene.

Caregiver

JEVS At Home
Pittsburgh
08.2022 - 10.2022
  • Accompanied clients to social events such as movies or plays.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Provided emotional support to clients during difficult times.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.

Education

High School Diploma -

City Charter Highschool
Pittsburgh, PA
06-2023

Some College (No Degree) - Criminology

Indiana University of Pennsylvania
Indiana, PA

Skills

  • Safety procedures
  • Time management
  • Personal care assistance
  • Customer service
  • Attention to detail
  • Emotional support
  • Client communication
  • Housekeeping duties
  • Team collaboration
  • Problem solving
  • Patient advocacy
  • Behavioral management
  • Respectful and compassionate
  • Documentation
  • Daily living assistance

Certification

  • CPR & AED certified m

Timeline

Postal Worker

United States Post Office
12.2024 - Current

Personal Care Assistant

Heritage Valley
06.2024 - 09.2024

Server

The Yard House
03.2023 - 03.2025

Caregiver

JEVS At Home
08.2022 - 10.2022

High School Diploma -

City Charter Highschool

Some College (No Degree) - Criminology

Indiana University of Pennsylvania

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Ramiah Holiday