Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Randy Coleman

McKees Rocks

Summary

Dynamic operations leader skilled in problem-solving and relationship-building. Adept at managing brokerage operations and implementing new business initiatives to exceed profitability targets while fostering strong internal and external partnerships.

Overview

17
17
years of professional experience

Work History

Director of Operations

Hub Group
Pittsburgh
10.2011 - Current
  • Delivered results through effective P&L management and accountability.
  • Managed daily brokerage operations, including coverage, pricing, and account management.
  • Proactively identified problems, and swiftly implemented appropriate solutions.
  • Utilized reporting tools to develop and analyze reports to manage profitability, productivity, and overall performance.
  • Built and strengthened carrier and customer relationships, both internal and external.
  • Coordinated the implementation of new business initiatives to exceed customer and profitability expectations.
  • Effectively communicated with Account Management and customers on relevant issues and resolutions.
  • Interviewed and hired both internal and external candidates for entry-level, Team Lead, Manager, and Director positions.

Courier / Hazardous Materials Specialist

FedEx Express
Pittsburgh
04.2008 - 10.2011
  • Coordinated with dispatchers to optimize delivery schedules.
  • Delivered packages promptly across designated routes daily.
  • Inspected and ensured compliance with federal regulations (IATA, FAA, and DOT) governing transportation of hazardous materials.

Education

Some College (No Degree) - Social Sciences

Robert Morris University
Coraopolis, PA

Skills

  • P&L management
  • Business strategy
  • Data analysis (Tableau, PowerBI, Excel)
  • Performance metrics
  • Compliance assurance (DOT & CTPAT)
  • Customer relationship management

References

References available upon request.

Timeline

Director of Operations

Hub Group
10.2011 - Current

Courier / Hazardous Materials Specialist

FedEx Express
04.2008 - 10.2011

Some College (No Degree) - Social Sciences

Robert Morris University

Similar Profiles

CREATE PROFILE
Randy Coleman