Mohammad Rehman
Whitehall
Summary
Results-driven Quality Control Inspector with a proven track record at Iherb.com, specializing in defect identification and process improvement. Adept at enhancing product consistency through effective visual inspections and collaboration with production teams. Strong communicator committed to maintaining high-quality standards and ensuring compliance with OSHA regulations.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Control Inspector
Iherb.com
02.2024 - Current
- Inspected incoming materials for compliance with quality standards and specifications.
- Conducted in-process inspections to ensure adherence to production protocols.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Developed and implemented inspection procedures to enhance product consistency.
Retail Sales Associate
A Town Mini Mart
04.2023 - 12.2023
- Provided exceptional customer service, ensuring a positive shopping experience for all patrons.
- Operated point-of-sale systems efficiently, handling transactions and managing cash flow accurately.
- Assisted in inventory management, restocking shelves, and organizing merchandise to enhance store presentation.
- Trained new associates on operational procedures and company policies to ensure consistency in service delivery.
Field Head
Alms360 Foundation
01.2020 - 11.2022
- Led field operations, ensuring efficient service delivery to communities in need.
- Trained and mentored staff on best practices for community engagement and outreach.
- Developed and implemented operational workflows to enhance program efficiency.
- Collaborated with stakeholders to identify service gaps and propose targeted solutions.
Salesperson
Bukarti Traders
03.2018 - 11.2019
- Engaged customers through effective communication and active listening techniques.
- Assisted in managing inventory levels to ensure product availability.
- Executed sales transactions accurately and efficiently at point-of-sale systems.
Education
Computer Science
Lehigh Carbon Community College
Schnecksville, PAHigh School Diploma - General
Willam Allen High School
Allentown PA06-2024
Skills
- Quality control
- Visual inspection
- Product inspection
- Visual inspections
- Defect identification
- Inspection documentation
- Packaging inspection
- Process improvement
- OSHA compliance
- Error reduction
- Quantity verification
- Defect removal
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 10 in the development of Swat Food Relief Project 2022.
Certification
- Certified Field Head, Alms360 Foundation - 2020-2022
Languages
Hindi
Full Professional
English
Full Professional
Arabic
Limited Working
Urdu
Full Professional
Pashto
Full Professional
Timeline
Quality Control Inspector
Iherb.com
02.2024 - Current
Retail Sales Associate
A Town Mini Mart
04.2023 - 12.2023
Field Head
Alms360 Foundation
01.2020 - 11.2022
Salesperson
Bukarti Traders
03.2018 - 11.2019
Computer Science
Lehigh Carbon Community College
High School Diploma - General
Willam Allen High School