Rathtanak Hem

Dynamic professional with experience at ShopRite as a CSA/Carts Clerk, excelling in customer consultation and needs assessment. Proven analytical and problem-solving skills led to enhanced customer retention and streamlined operations. Adept at managing projects and time effectively, ensuring exceptional service delivery and satisfaction.

PROFESSIONAL WITH HIGHLY ENERGETIC, OUTGOING AND DETAIL-ORIENTED NATURE. HANDLES MULTIPLE RESPONSIBILITIES SIMULTANEOUSLY WHILE PROVIDING EXCEPTIONAL CUSTOMER SERVICE.

Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.