Ravi Dendukuri
Hummelstown
Summary
Accomplished IT Leader with 25+ years of experience in Financial Services (Financial Crimes, Client & Reference Data, Sales Practice, Conduct Risk, and Regulatory Compliance) delivering high-performance, cost-effective, and strategic business solutions, driving innovation and transformation.
- As a Seasoned leader in Financial Crimes, Client & Reference Data, Sales Practice, Conduct Risk, and Regulatory Compliance, I've spearheaded global initiatives, transforming people, processes, data, and technology to meet Business/Enterprise objectives.
- Expert in analyzing business needs, aligning strategies with regulatory requirements, setting up product vision, strategic planning, and recommending technology solutions that drive innovation and efficiency.
- My leadership style emphasizes teamwork, accountability, and a relentless focus on achieving measurable outcomes that contribute to the long-term success of the organization.
Overview
19
19
years of professional experience
Work History
ED, Product Head of Client & Reference Data
Commercial Banking, Wells Fargo
08.2024 - Current
- Led high-impact enterprise programs with a $40M+ annual budget, overseeing a global team of 200+ professionals across the U.S., India, and the Philippines. Transformed operational culture by implementing a matrixed structure that fostered ownership, collaboration, and performance at scale
- Led the Party Master & Reference Data Program, aligning Commercial and Corporate Investment Banking under a unified data strategy. Delivered a single source of truth to ensure downstream consistency and regulatory compliance
- Led global operations across three continents, driving end-to-end service delivery, platform stability, and operational efficiency. Leveraged automation, AI tools, and intelligent workflows to enhance performance, reduce defects, and enable continuous improvement through data-driven QA processes.
- Led data strategy and resolution of regulatory issues for Financial Crimes in Commercial Banking and Corporate Investment Banking, driving improvements in data quality, lineage, and governance to enhance AML, and Sanctions monitoring and ensure compliance with regulatory expectations.
- Championed a product transformation by embedding product management disciplines such as discovery, roadmap planning, and stakeholder alignment. Drove a shift from project to product mindset, improving delivery velocity and business alignment
- Launched a cross-functional product operating model uniting engineering, design, and business teams. Improved delivery predictability and significantly reduced cycle times for onboarding new data domains.
- Executed an enterprise vendor data strategy, consolidating duplicate contracts, optimizing vendor management, and unlocking value from existing data assets. Improved data quality, enhanced reporting, and achieved measurable reductions in vendor spend.
ED, Head of Financial Crimes Technology
Commercial Banking, Wells Fargo
10.2020 - 07.2024
- Responsible for managing extremely critical programs with an annual budget of $30M+. Built a strong distributed team of 400+ technical Professionals/Managers in the U.S., and India
- Collaborated across CB/CIB to propose a multi-year KYC transformation journey, aimed at rationalizing 50+ tools, optimizing 100+ processes, and enhancing user experience, efficiencies, and data quality
- Led significant platform transformation, enhancing stability, resiliency, and efficiency. Streamlined support processes, reduced infrastructure by 60%, defects by 75%, and increased automation by 85%. Saved 10k annual toil hours, decreased user tickets by 72%, and achieved $25M in cost savings
- Executed a successful BI tool strategy rationalizing and consolidating 1500+ reports from OBIEE and transitioning to Power BI as a preferred self-servicing Operational and Analytical tool for the future
- Lead complex data transformation and migration initiatives to unify diverse CDD platforms, enhancing data efficiency, quality and accessibility for operations and analytical needs
- Lead intricate data integration efforts, orchestrating seamless merging of diverse external and internal data sources to enhance operational insights, improve data quality and decision-making capabilities
- Collaborated with Risk, Transformation, and Operations stakeholders in CB/CIB leading the journey from Waterfall to Scaled Agile Framework, improving speed to value by over 250% and enhancing governance, prioritization and collaboration
- Remediated embedded IT by assuming control of data assets from business and implementing robust change control and release management process
- Implemented a new staffing operating model to establish self-contained and self-sufficient feature teams, enabled a follow-the-sun delivery model, improved communications, leveraged internal talent, and reduced vendor footprint by 95%, ensuring agility and continuous improvement to evolving needs
- Advocated modern architecture with open-source tech and domain-driven design, creating a low code no code tool with microservices, APIs. Empowered citizen developers to configure 70+ workflows, managing 900K tasks and 500K cases in 6 months, enhancing organizational efficiency.
- Collaborated with stakeholders to implement a process for identifying strategic focus areas, aligning them with business objectives, and establishing a new prioritization and governance model
- Expanded API footprint, introduced event sourcing/streaming for Customer Due Diligence (CDD) as a service across CB/CIB, to enhance efficiency and improve onboarding times. Enabled smoother data flow, automation, and real-time insights, streamlining onboarding for superior customer experience
- Experience in public, private, and hybrid cloud solutions (IaaS, PaaS, SaaS)
- Collaborated with cross-functional teams to coordinate enterprise strategic initiatives, focusing on mapping customer and internal team member journeys across capabilities. Leveraged insights to understand stakeholders' experiences, identify pain points, and innovate
- Managed 150+ complex audits, meeting 100% SLAs resulting in an “Effective” rating from Auditors.
VP, Head of Sales Practice/Conduct Risk Technology
Wells Fargo
10.2016 - 09.2020
- Built 10+ large platforms addressing Sales Practice issues, Employee Allegations, and transformed Ethicsline .
- Built a Branch supervision platform that changed the culture for all branch managers globally.
- Promoted ideas to cut down software license costs and vendor fees, which resulted in $10MM cost savings/yr
- Promoted Hybrid Technology adoption, blending proprietary solutions with off-the-shelf products
- Promoted segregation of duties and established support teams (L1, L2, and L3). Implemented standards, procedures, and processes to reduce failures, improve response times, and generate KPIs and metrics
- Implemented DevOps solutions for streamlined deployment processes across all environments
- Experience with database warehouses, ETL technologies, and Reporting tools like Tableau and SSRS
- Responsible for managing vendor relationships with Equifax, Lexis Nexis, NAVEX, and Dun & Brad Street. Oversaw technical issues, contract amendments, renewals, and escalated product and support issues.
VP, Financial Crimes/KYC
Wells Fargo
10.2006 - 09.2016
- SME in OFAC, PEP, Negative News, Risk Rating, CIP, Watch list screenings, Data Cleansing, Relationship Memos and Exits.
- Participated in RFP and vendor selection process for Negative News and PEP screening requirements
- Built data cleansing tools internally, which saved WBR one million dollars in vendor costs every year.
Skills
- Leadership & Strategic Planning
- Budgeting and Forecasting
- Data Management
- Architecture
- Stakeholder Management
- Global Development & Operations
- Staffing Acquisition & Retention
- Information Security
- Resource/Capacity Management
- Contract Development/Negotiations
- Product Management
- Risk Management
- Data Integration
- Agile Transformation
- Vendor Management
- Process Automation
Technical Proficiencies
- Distributed Technologies, Cloud & Programming:
C, C++, C#, .NET, PEGA, Angular, SQL, REST APIs, Azure, PCF, Serverless (Azure Functions), Microservices, RHPAM, IBM BPM - Agile, DevOps & Platform Engineering:
JIRA, TFS, Jenkins, AccelQ, SonarQube, Selenium, Git, Docker, Kubernetes, Splunk, AppDynamics, Grafana, ServiceNow - Data Platforms, Analytics & Automation:
SQL Server, Oracle, Sybase, MongoDB, Informatica, SSIS, IID, Power BI, Tableau, OBIEE, SSRS, MDM, RPA (UiPath) - AI/ML & Intelligent Workflows:
AI-driven automation, NLP for unstructured data - Third-Party Integrations & Providers:
LexisNexis, Equifax, S&P Global, Alacra, Kingsland, Axon, NAVEX, Dun & Bradstreet, Dow Jones - Strategic Leadership & Frameworks:
Scaled Agile (SAFe), OKRs, Lean Portfolio Management, Product-Led Delivery, Change Management
Education Recognition Training
- Master's and Bachelor’s in computer science
- Data Strategy program from UC Berkley Executive Education
- Recognized for promoting follow the sun delivery model and for building effective teams in India.
- Asian & Pacific Islander Leaders Program; Several gold coin awards, and Top Performer awards.
- Zenger Folkman Extraordinary Leadership Program (Rated above 90% norm on all 16 competencies)
Timeline
ED, Product Head of Client & Reference Data
Commercial Banking, Wells Fargo
08.2024 - Current
ED, Head of Financial Crimes Technology
Commercial Banking, Wells Fargo
10.2020 - 07.2024
VP, Head of Sales Practice/Conduct Risk Technology
Wells Fargo
10.2016 - 09.2020
VP, Financial Crimes/KYC
Wells Fargo
10.2006 - 09.2016
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