Ray Green
Easton
Summary
Experienced in managing retail operations, including inventory management, customer service, and team leadership. Demonstrated ability to drive sales, improve store performance and develop staff members into productive team players. Strong problem-solving skills and knack for building relationships with customers have consistently contributed to overall store success. Committed to creating positive shopping experiences that lead to repeat business.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Overnight Stocker
Giant Food Stores
Easton
05.2024 - Current
- Stocked shelves with merchandise to maintain organized displays.
- Ensured accurate product placement following company guidelines.
- Monitored inventory levels and reported shortages to management.
- Assisted customers by locating products and answering inquiries.
- Operated equipment for moving and lifting heavy items safely.
- Performed routine checks on product expiration dates for quality assurance.
Retail Assistant Manager
Zumiez
Florence
06.2023 - 07.2024
- Assisted in managing daily store operations and staff performance.
- Trained new team members on sales techniques and customer service standards.
- Monitored inventory levels and coordinated restocking of merchandise.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Collaborated with management to implement sales strategies and initiatives.
- Trained, coached, and mentored new team members on customer service and operational standards.
- Performed daily opening and closing duties including cash handling and reconciliation.
- Resolved conflicts between employees or customers in a professional manner.
Sales Associate
Spencer's Gifts
Easton
07.2022 - 06.2023
- Assisted customers in selecting gifts and merchandise based on preferences.
- Maintained store presentation by organizing displays and merchandise effectively.
- Processed transactions accurately using the point-of-sale system.
- Collaborated with team members to achieve sales goals and maintain productivity.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
American Highschool
N/A, FLSkills
- Inventory management
- Product placement
- Equipment operation
- Visual merchandising
- Employee training
- Customer service
- Team building
- Staff supervision
- Customer engagement
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Overnight Stocker
Giant Food Stores
05.2024 - Current
Retail Assistant Manager
Zumiez
06.2023 - 07.2024
Sales Associate
Spencer's Gifts
07.2022 - 06.2023
American Highschool