Raya Fitzgerald
Pittsburgh
Summary
Dedicated Certified Nursing Assistant skilled in patient care, vital signs monitoring, and HIPAA compliance. Committed to providing compassionate support and ensuring patient comfort. Compassionate and detail-oriented Certified Nursing Assistant with extensive experience in patient care and electronic health records. Proficient in vital signs monitoring, rehabilitation support, and activity planning. Ready to enhance patient experiences and uphold high standards of care. Certified nursing assistant offering several years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Overview
15
15
years of professional experience
Work History
Certified Nursing Assistant
Ivy Park Post Acute
Pittsburgh
12.2023 - Current
- Assisted nursing staff with daily patient care and personal hygiene tasks.
- Monitored vital signs and reported any changes to medical personnel.
- Provided emotional support and companionship to residents during activities.
- Documented patient interactions and care provided in electronic health records.
- Answered call lights promptly and responded to patient needs accordingly.
Certified Nursing Assistant
DNA
Pittsburgh
12.2021 - 08.2023
- Assisted nursing staff with daily patient care and personal hygiene tasks.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted residents in preparing for activities and social programs.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Certified Nursing Assistant
Reliant Staffing Solutions
Pittsburgh
07.2019 - 10.2021
- Assisted nursing staff with daily patient care and personal hygiene tasks.
- Supported rehabilitation exercises under the guidance of physical therapists.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
Certified Nursing Assistant
UPMC Canterbury Place
Pittsburgh
02.2016 - 07.2019
- Assisted nursing staff with daily patient care and personal hygiene tasks.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
Certified Nursing Assistant
Charles Morris Nursing Home
Pittsburgh
08.2018 - 06.2019
- Assisted nursing staff with daily patient care and personal hygiene tasks.
- Monitored vital signs and reported any changes to medical personnel.
- Provided emotional support and companionship to residents during activities.
- Communicated effectively with patients, families, and healthcare team members.
- Answered call lights promptly and responded to patient needs accordingly.
Nursing Assistant
Liken Home Care
Pittsburgh
01.2014 - 01.2016
- Assisted patients with daily living activities and personal hygiene needs.
- Provided emotional support and companionship to patients and families.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
Cashier
Good Will
Pittsburgh
05.2012 - 11.2013
- Processed customer transactions efficiently and accurately.
- Assisted customers in locating merchandise and addressing inquiries.
- Handled cash, credit, and debit transactions with precision.
- Resolved customer complaints with professionalism and care.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
Telemarketer
TRG Customer Solutions
Robinson
02.2011 - 01.2012
- Conducted outbound calls to engage potential customers and promote products.
- Maintained accurate records of customer interactions and feedback in CRM system.
- Utilized scripts to deliver persuasive messages tailored to customer needs.
- Provided product knowledge support to customers during phone conversations.
Education
High School Diploma -
Pittsburgh Job Corps
Pittsburgh, PA06-2011
Skills
- Patient care
- Vital signs monitoring
- HIPAA compliance
- Electronic health records
- Rehabilitation support
- Activity planning
- Infection control protocols
- Knifing Skills
- Communication
Timeline
Certified Nursing Assistant
Ivy Park Post Acute
12.2023 - Current
Certified Nursing Assistant
DNA
12.2021 - 08.2023
Certified Nursing Assistant
Reliant Staffing Solutions
07.2019 - 10.2021
Certified Nursing Assistant
Charles Morris Nursing Home
08.2018 - 06.2019
Certified Nursing Assistant
UPMC Canterbury Place
02.2016 - 07.2019
Nursing Assistant
Liken Home Care
01.2014 - 01.2016
Cashier
Good Will
05.2012 - 11.2013
Telemarketer
TRG Customer Solutions
02.2011 - 01.2012
High School Diploma -
Pittsburgh Job Corps