Rayyan Ibrahim
Richboro
Summary
Dedicated and proactive veterinary professional with progressive experience in clinical operations, patient care, and client relations. Proven ability to lead technical teams, optimize clinic workflows, and ensure high standards of animal care. Skilled in diagnostics, surgical support, and team leadership, with a strong commitment/drive for excellence to advance in a dynamic veterinary role.
Overview
9
9
years of professional experience
Work History
Clinical Operations Lead
Pets First Veterinary Center
Bryn Mawr
01.2026 - Current
- Oversee daily clinical operations to ensure efficient and high-quality patient care
- Supervise and support veterinary technicians/assistants, ensuring adherence to protocols and best practices
- Coordinate workflow between medical staff and front desk to maintain seamless clinic operations
- Identify and implement process improvements to enhance clinic efficiency and patient outcomes
- Ensure proper inventory management and availability of medical supplies and equipment
- Serve as a point of contact for staff support, problem-solving, and escalation of clinical concerns
Veterinary Assistant/Technician
Pets First Veterinary Center
Bryn Mawr
08.2023 - Current
- Conduct preliminary workups, including gathering patient history, clinical signs/symptoms as described by the pet owner, and vitals.
- Assist veterinarians in performing examinations and administering treatments to animals.
- Educate clients on proper pet care, including nutrition, exercise, and preventative health measures.
- Assist with surgical procedures, monitor anesthesia, and maintain surgical equipment and supplies.
- Collect and analyze laboratory samples for diagnostic testing, including blood/urine analysis.
- Manage inventory and stocked supplies to ensure proper functioning of the clinic.
- Operate imaging equipment, such as radiograph machines, to assist with diagnostic procedures.
Receptionist
Pets First Veterinary Center
Bryn Mawr
08.2021 - 08.2023
- Delivered outstanding customer service, effectively addressing and resolving inquiries and issues promptly.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and greeting clients.
- Managed scheduling of appointments and organized record-keeping.
- Trained newly hired staff on office procedures and protocols to ensure smooth onboarding.
- Fostered seamless flow of information by maintaining open lines of communication with team members
Undergraduate Researcher
University of The Sciences
Philadelphia
08.2017 - 05.2018
- Isolated and documented bacteriophages collected from soil samples.
- Gained practical experience and skills in a laboratory setting.
- Acquired skills in analyzing and annotating bacteriophage using bioinformatics.
Education
Bachelor of Science - Biomedical Sciences
University of The Sciences
Philadelphia, PA05-2021
Skills
- Laboratory testing
- Pre-surgical preparation
- Intravenous catheterization
- Anesthesia monitoring
- Specimen collection
- Diagnostic Imaging
- Animal safety and handling
- Operational efficiency
- Client communication
Community Service & Volunteer Work
Animal Coalition of Delaware County — Volunteer
Norwood, PA • January 2021 – December 2022
- Assisted in the daily care, handling, and monitoring of shelter felines
- Facilitated adoption process by effectively communicating with prospective adopters, ensuring a positive experience
- Coordinated planning and execution of community events to promote animal welfare and increase adoption awareness
Delaware County Memorial Hospital — Volunteer
Upper Darby, PA • August 2016 – June 2017
- Supported hospital staff in delivering patient-centered healthcare services.
- Communicated with patients to prioritize comfort while delivering meals and beverages.
- Assisted nurses in enhancing patient mobility and ensuring availability of necessary supplies.
Timeline
Clinical Operations Lead
Pets First Veterinary Center
01.2026 - Current
Veterinary Assistant/Technician
Pets First Veterinary Center
08.2023 - Current
Receptionist
Pets First Veterinary Center
08.2021 - 08.2023
Undergraduate Researcher
University of The Sciences
08.2017 - 05.2018
Bachelor of Science - Biomedical Sciences
University of The Sciences