Reagan Kienzle
Ridley Park
Summary
Attentive babysitter with a background in caring for multiple children simultaneously. Positive role model focused on supporting development and teaching new skills. Certified in first aid and CPR with dedication to creating safe, inclusive and engaging learning environments for all children.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Ridley Creek Retina
10.2022 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Resolved patient problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients and patients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding patients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Organized, maintained and updated information in computer databases.
Babysitter
Fulltime
01.2022 - Current
- Transported children to and from school, medical appointments and extra-curricular activities.
- Guided school homework and read bedtime stories to support development.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Server
Brick & Brew
08.2020 - 05.2023
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Science - Psychology
La Salle University
Philadelphia, PA05.2026
Skills
- Giving Medicines as Appropriate
- Maintaining Safe Environment
- Child CPR
- Licensed Driver
- Time Management
- Conflict Resolution
- Multi-Line Telephone Systems
- Referral Coordination
- Schedule Management
- Electronic Medical Record
Certification
RAMP
CPR
First Aid
Timeline
Receptionist
Ridley Creek Retina
10.2022 - Current
Babysitter
Fulltime
01.2022 - Current
Server
Brick & Brew
08.2020 - 05.2023
Bachelor of Science - Psychology
La Salle University
RAMP
CPR
First Aid
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