Rebeca Chiesa
Bethlehem
Summary
I have a strong background in care management and am prepared to make significant impact with the families I work with. I have a proven ability to collaborate with teams and adapt to changing needs. I am skilled in client assessment, resource coordination, and crisis intervention. I am reliable and results-focused, with commitment to achieving positive outcomes.
Overview
7
7
years of professional experience
Work History
Care Manager
Tri County CMO
06.2022 - Current
- Prepares a short-term crisis plan
- Conducts Child Family Team Meetings
- Prepares Individualized Service Plans
- Follows deliverable guidelines regarding contacts, visits, and meetings.
- Maintains contact with child and family team and system partners.
- Seeks and links families to community supports and services.
- Enters and maintains all required information in the electronic health record and internal youth file
- Enters and monitors information in the EHR.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Assessed clients and developed plans to meet needs.
Behavioral Health Technician
Water Gap Wellness
09.2021 - 05.2022
- Facilitating groups
- Coordinating admissions and client care
- Escorting clients to and from programming
- Ensuring client safety and security
- Assisting in crisis situations and providing interventions
Behavioral Health Technician
Pathways Community Services
02.2019 - 08.2021
- Providing intervention when client expresses negative behavior
- Documenting client behavior including frequencies, durations, interventions used, and outcomes
- Teaching appropriate social, coping, and life skills
- Ensuring clients' safety and security
- Working closely with family and the school to ensure that interventions and behaviors are consistent
Customer Service Associate
Giant
11.2017 - 08.2021
- Answered phone calls and assisted customers with questions
- Assisted customers with returns, lottery, and Western Union
- Assisted with the checkout process
- Assisted customers when they needed help
- Assisted other associates
Education
Rehabilitation and Human Services -
The Pennsylvania State University
State College, PA12.2017
Skills
- Communication skills
- Documentation skills/review
- Care planning
- Time management
Timeline
Care Manager
Tri County CMO
06.2022 - Current
Behavioral Health Technician
Water Gap Wellness
09.2021 - 05.2022
Behavioral Health Technician
Pathways Community Services
02.2019 - 08.2021
Customer Service Associate
Giant
11.2017 - 08.2021
Rehabilitation and Human Services -
The Pennsylvania State University
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