Rebecca Bradley
Philadelphia
Summary
Dynamic employee with a proven track record, excelling in customer service and organizational skills. Enhanced team productivity through effective task delegation and optimized scheduling, ensuring compliance and confidentiality. Recognized for fostering a collaborative environment and implementing successful inventory management protocols, driving operational efficiency.
Overview
12
12
years of professional experience
Work History
Office Manager
HP Systems
04.2016 - 09.2022
- Managed scheduling of meetings and appointments, optimizing executive time management.
- Supervised administrative staff, fostering a collaborative team environment and improving communication.
- Maintained accurate records and documentation, ensuring compliance with company regulations and standards.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Manager
Simply Self Storage
07.2012 - 10.2015
- Oversaw daily operations to ensure optimal efficiency and customer satisfaction.
- Established inventory management protocols, ensuring accurate stock levels and availability.
- Collaborated with marketing teams to drive local outreach and promotional efforts.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Receptionist
Main Line Eye Specialist
06.2010 - 12.2011
- Managed front desk operations to ensure smooth patient flow and optimal scheduling.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Maintained accurate patient records and updated information in compliance with HIPAA regulations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Criminal Justice
Community College of Philadelphia
Philadelphia, PAComputer Science
Indiana University of Pennsylvania
Indiana, Pennsylvania, PAHigh School Diploma -
John W Hallahan Catholic Girls High School
Philadelphia, PASkills
- Customer service
- Office management
- Organizational skills
- Clear oral/written communication
- Data entry
- Scheduling and calendar management
- Administrative support
- Inventory control
- Problem-solving
Timeline
Office Manager
HP Systems
04.2016 - 09.2022
Manager
Simply Self Storage
07.2012 - 10.2015
Receptionist
Main Line Eye Specialist
06.2010 - 12.2011
Criminal Justice
Community College of Philadelphia
Computer Science
Indiana University of Pennsylvania
High School Diploma -
John W Hallahan Catholic Girls High School