Rebecca Colon
Lebanon
Summary
Goal-oriented supervisor with expertise in training, mentoring, and staff management. Proven ability to enhance team performance and resolve guest complaints, driving customer satisfaction and operational excellence.
Overview
5
5
years of professional experience
Work History
Supervisor
Chick Fill A
08.2024 - 03.2026
- Supervised team to ensure efficient service and adherence to operational standards.
- Trained new team members on guest service protocols and food safety regulations.
- Implemented quality control measures to maintain product consistency and safety.
- Resolved guest complaints promptly, enhancing overall guest satisfaction
- Applied strong leadership talents and problem solving skills to maintain team efficiency and organize workflows.
Area Manager
Kohls Department Store
08.2021 - 10.2023
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Implemented inventory management practices to optimize stock levels and reduce discrepancies.
- Trained and mentored team members, enhancing their performance and customer service skills.
- Analyzed sales data to identify trends and develop strategies for revenue growth.
Education
High School Diploma -
Lebanon High School
Lebanon, PA05-2021
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Computer skills
- Employee motivation
- Team building
- Policy enforcement
- Documentation and reporting
- Employee training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Fundraising Events
- Photography
Timeline
Supervisor
Chick Fill A
08.2024 - 03.2026
Area Manager
Kohls Department Store
08.2021 - 10.2023
High School Diploma -
Lebanon High School