To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Store Manager
PPG Paints, Inc
07.2023 - Current
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Developed a successful employee retention plan, reducing staff turnover rates significantly.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Substitute Teacher, K-5
ESS
03.2023 - 06.2023
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Administered and graded tests and quizzes and reported performance to primary teacher.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
Supervised lunchroom and recess activities.
Design Coordinator
Taylor Morrison, Inc.
01.2020 - 01.2023
Prepared original and relevant options for clients suitable to individual requirements.
Consistently stayed under client's budget for projects.
Prepared strategies and proposed concepts for client approval.
Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
Obtained approval of concepts by submitting rough drafts to management or to client.
Applied skill in color theory and composition to bring client visions to fruition.
Store Manager
Pier 1 Imports
01.2019 - 01.2020
Oversaw staff of 12-16 employees, created schedules, gave direction, handled discipline issues
Responsible for store's daily operations, high-volume customer service, profit and loss management as well as setting, monitoring, and driving sales goals
Ensured proper cash controls and loss prevention procedures were in place and followed
Maintained store's appearance and merchandising with ongoing marketing campaigns
Effectively delegated and ensured timely completion of Management Division of Responsibility
Successfully recruited and hired talented Management and Associates based on business needs
Consistently ensured Payroll expectations were compliant and deadlines were met
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Design/Purchasing Coordinator
Kaye Lifestyle Homes
01.2017 - 01.2019
Manage the design center, managing customers from beginning to end
Create change orders; release bids; create purchase orders and VPO’s
Meet all schedules on time, ordering design and color selections within specified time
Verify all pricing for current options and stay competitive with competitions pricing
Specify all finishes including doors, tile, cabinetry, countertops, plumbing, pools and roofing supplies
Research new features and ideas for implementation in designs
Assistant Store Manager
Williams-Sonoma
01.2017 - 01.2018
Served as role model for sales associates and other managers
Reinforced customer service principles and goals
Maintained visual standards with lighting, presentation, signage and general maintenance
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Assistant Store Manager
Pier 1 Imports
01.2015 - 01.2017
Managed team of six or more on daily basis
Received and process manifests and daily truck deliveries
Maintained organizational procedures including stocking inventory, training employees, opening and closing the store
Set and staged the floor to highlight weekly deals and entice customer purchases
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Design Coordinator
Korndoerfer Homes
01.2014 - 01.2015
Prepared loan packages for land purchases and closings
Worked under top sales consultant designing model homes for showings
Prepped MLS listings; Monitored model homes and their staging
Created workflows, blueprints, change orders, customer custom request forms, electrical plans and scheduled walkthroughs
Delivered buyer start packages to main office.
Organized and maintained workflow at front desk.
Interior Designer/Sales
Thomasville Furniture
01.2012 - 01.2013
Assisted customers in their selections of furniture, rugs, window treatments and accessories
Conducted home visits to address customer’s needs including providing space planning services
Marketed and maintained client relationships
Developed space planning concepts, color palette selections and textile presentations.
Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
Interior Designer/Owner
Wright Design Company, LLC
01.2007 - 01.2010
Provided residential design services and consultations
Renovated existing spaces
Staged homes for resale
Developed space planning concepts, color palette selections and textile presentations.
Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
Education
Master of Arts - Organizational Management, Project, Management
Ashford University
Des Moines, IA
01.2015
Bachelor of Arts - Early Childhood Education
Ashford University
Des Moines, IA
02.2013
Associate of Arts - Interior Design
Bradley Academy For The Visual Arts
Mechanicsburg, PA
12.1989
Skills
Microsoft Office
Photoshop
AutoCAD Lite and AutoCAD Flatlands
Adobe Illustrator
ArchiCAD 19
Design Management
Scheduling and Coordinating
Critical Thinking
Visual Representations
Design Support
Architectural Practices
Contract Interpretation
Affiliations
NCIDQ Qualified - Certificate #023329
American Society of Interior Design (ASID), Professional Member
Jewels of the Bay Designer Show House, Sarasota FL 2009
Timeline
Store Manager
PPG Paints, Inc
07.2023 - Current
Substitute Teacher, K-5
ESS
03.2023 - 06.2023
Design Coordinator
Taylor Morrison, Inc.
01.2020 - 01.2023
Store Manager
Pier 1 Imports
01.2019 - 01.2020
Design/Purchasing Coordinator
Kaye Lifestyle Homes
01.2017 - 01.2019
Assistant Store Manager
Williams-Sonoma
01.2017 - 01.2018
Assistant Store Manager
Pier 1 Imports
01.2015 - 01.2017
Design Coordinator
Korndoerfer Homes
01.2014 - 01.2015
Interior Designer/Sales
Thomasville Furniture
01.2012 - 01.2013
Interior Designer/Owner
Wright Design Company, LLC
01.2007 - 01.2010
Master of Arts - Organizational Management, Project, Management
Ashford University
Bachelor of Arts - Early Childhood Education
Ashford University
Associate of Arts - Interior Design
Bradley Academy For The Visual Arts
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