Rebecca Lowry
Harrisburg
Summary
Detail-oriented Medical Office Manager with over 20 years of experience. Proven track record in healthcare compliance and continuous process improvement, enhancing operational efficiency and patient satisfaction.
Overview
23
23
years of professional experience
Work History
Medical Office Manager
Dr. Joanna M. DeLeo, P.C.
Harrisburg, PA
03.2003 - Current
- Oversaw daily operations, ensuring efficient patient flow and optimal scheduling.
- Managed billing processes, enhancing accuracy in insurance claims submission and collections.
- Implemented electronic health record system, improving data management and patient confidentiality.
- Trained and mentored administrative staff, fostering a collaborative team environment.
- Developed office policies to streamline workflows and enhance operational efficiency.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Streamlined office operations for increased efficiency and productivity through effective staff training and delegation of tasks.
Education
Associate of Science - Medical Assistant Specialist
Academy of Medical Arts & Business
Harrisburg, PASkills
- Strong work ethic
- Effective multitasking
- Professional telephone etiquette
- Conflict resolution
- Attention to detail
- Computer software proficiency
- Attention to detail focus
- Continuous process improvement
- Healthcare compliance
- Office management software
- Data entry
- Planning and prioritization
Timeline
Medical Office Manager
Dr. Joanna M. DeLeo, P.C.
03.2003 - Current
Associate of Science - Medical Assistant Specialist
Academy of Medical Arts & Business