Rebecca Mikovch
Cranesville
Summary
Dental professional experienced in all areas of dentistry, including laboratory fabrication of fixed and removable prosthodontics, sales, clinical experience, and office policies and procedures. With excellent customer service, able to deliver treatment plans with confidence and empathy to ensure patients are comfortable with every stage of treatment.
Overview
35
35
years of professional experience
Work History
Office Manager/Dental Assistant
Dr Edward Spiegel, DDS
Erie
03.2001 - 08.2025
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Coordinated patient treatment plans for fixed and removable prosthodontics including crowns, bridges, partials, dentures, implants, and orthodontics.
- Responsible for keeping patients scheduled for all treatment rooms.
- All billing including insurance claims, posting payments, collecting patient responsibilities and copays.
- Assisted dentist for all patients with implants, sleep apnea, TMJ treatments, and orthodontics, as well as general dentistry.
Lead Sales and Installation
Health Technologies, Ltd.
Erie
03.2001 - 08.2006
- Attended trade shows to present PowerPoint presentations and live demonstrate equipment for treating sleep apnea.
- Installed equipment and trained dental staff on use of pharyngometer, rhinometer, and watchPAT, to aid in diagnosis of obstructive sleep apnea
- Follow up to confirm proper usage of equipment and aid in growing sleep apnea practice
Dental Lab Technician
Skal Dental Studio
Erie
06.1990 - 03.2001
- Worked in every area of dental laboratory including, in crown and bridge, models, waxing, and porcelain work. In removables, partial frameworks, setting and finishing, mouthguards, bleach trays, Silencer sleep apnea appliances, and implants including single crowns, partials, and full mouth.
- Communicated with dentists regularly regarding fabrication concerns, scheduling patients for try-ins and inserstion dates, and scheduling patient shade checks for a precise shade match.
- Managed office and sales for several years.
Education
Elementary Education
Edinboro University of Pennsylvania
Edinboro, PASkills
- Patient scheduling
- Customer service
- Effective communication
- Attention to detail
- Time management
- Insurance claims
- Office administration
- Equipment training
- Treatment coordination
- Billing management
Timeline
Office Manager/Dental Assistant
Dr Edward Spiegel, DDS
03.2001 - 08.2025
Lead Sales and Installation
Health Technologies, Ltd.
03.2001 - 08.2006
Dental Lab Technician
Skal Dental Studio
06.1990 - 03.2001
Elementary Education
Edinboro University of Pennsylvania
Similar Profiles
Suzette PencergaSuzette Pencerga
Dental Assistant at Dr. Guy Horie DDS & Dr. Sean Odo DDSDental Assistant at Dr. Guy Horie DDS & Dr. Sean Odo DDS
Lily-Anne SaengthongLily-Anne Saengthong
Receptionist at Dr Heath Grote DDS and Dr Mohammad Arif DDS, DMDReceptionist at Dr Heath Grote DDS and Dr Mohammad Arif DDS, DMD
Jade HurveyJade Hurvey
Receptionist at Edward Sherrill DDSReceptionist at Edward Sherrill DDS