Rebecca Schatzberg

• Advocated for and supported clients with possible brain injuries, ensuring access to necessary resources and services
• Developed and nurtured relationships with healthcare networks to enhance collaboration and client support
• Coordinated outreach to healthcare providers' offices and networks to expand access to advocacy services
• Created distinct trainings for (internal) colleagues and for (external) providers and tailored each training to have information pertinent to specialty.

• Collected and confirmed insurance information and sent out referral requests.
• Scheduled physician appointments and testing.
• Followed up via phone to reschedule and coordinate patient care.

• Made first contact with prospective clients via phone call and door knocking.
• Educated potential clients regarding Medicare entitlements and medigap insurance along with other retirement products.

Assisted family members with daily living activities and personal care tasks.

• Custodial Care
• Medication administration
• Companion Care

• Coordinated patient and chiropractor schedules to optimize appointment flow.
• Collected and confirmed insurance information.
• Facilitated seamless office workflow by organizing tasks and prioritizing needs.
• Enhanced customer service by delivering clear, helpful information over the phone, improving patient satisfaction.
• Managed office social media.