Rebecca Sebolt
Finleyville
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
24
24
years of professional experience
Work History
Server
Bistecca Steakhouse
04.2009 - Current
- Delivered exceptional customer service to enhance dining experiences and ensure guest satisfaction.
- Collaborated with kitchen staff to streamline food preparation and improve order accuracy.
- Developed rapport with returning guests, contributing to increased repeat business and loyalty efforts.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Representative
American Income Life Insurance Company
04.2018 - 04.2019
- Drove customer engagement through comprehensive product knowledge and effective communication techniques.
- Developed and maintained strong relationships with clients to foster loyalty and repeat business.
- Executed targeted sales strategies to increase market share and achieve revenue goals.
- Collaborated with marketing teams to align promotional activities with customer needs and preferences.
Server
Eat N Park
08.2001 - 06.2010
- Trained new servers on menu knowledge, service standards, and operational procedures.
- Managed multiple tables efficiently while maintaining attention to detail in service delivery.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Medical Biller
Dr.Cox
05.2004 - 09.2007
- Managed billing processes for medical services, ensuring compliance with regulations and accuracy in claims submission.
- Collaborated with healthcare providers to clarify service details, facilitating smoother claims processing and payment collection.
- Developed and maintained documentation standards for billing operations, promoting consistency across departments.
- Filed and updated patient information and medical records.
- Maintained compliance with industry regulations by staying updated on changes to medical billing codes and requirements.
Education
Bachelor of Science - Criminal Law
California University of Pennsylvania
California, Pennsylvania, PASkills
- Strong work ethic
- Exceptional customer service
- Hospitality service expertise
- Customer service
- Quality control
- Team collaboration
Timeline
Sales Representative
American Income Life Insurance Company
04.2018 - 04.2019
Server
Bistecca Steakhouse
04.2009 - Current
Medical Biller
Dr.Cox
05.2004 - 09.2007
Server
Eat N Park
08.2001 - 06.2010
Bachelor of Science - Criminal Law
California University of Pennsylvania