Rebecca Snyder
Rockwood
Summary
Dynamic mental health professional with extensive experience at the Children's Aid Home Programs, excelling in client advocacy and conflict de-escalation. Proven track record in enhancing treatment outcomes through effective communication and collaboration with interdisciplinary teams. Skilled in maintaining confidential records and empowering clients through psychoeducational initiatives. Committed to fostering a positive therapeutic environment.
Overview
16
16
years of professional experience
Work History
Mental Health Worker
Children's Aid Home Programs
08.2021 - Current
- Provided intervention and verbal de-escalation techniques, resulting in increased safety for both clients and staff.
- Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
- Documented client progress in confidential files.
- Monitored client progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
- Led psychoeducational groups on topics such as stress management, social skills, and coping skills, empowering patients to better manage their mental health challenges.
- Developed rapport with clients by actively listening and demonstrating empathy during one-on-one sessions, fostering trust and open communication.
- Maintained detailed records of client interactions, supporting accurate diagnoses and continuity of care.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for clients, leading to improved mental health outcomes.
- Facilitated successful discharge planning by collaborating with community resources, ensuring seamless transitions for clients returning home or entering outside facilities.
- Managed caseloads effectively, prioritizing high-risk cases while maintaining attention to detail for all clients.
- Conducted initial intake interviews and assessments, providing valuable information for the creation of personalized treatment plans.
Blended Case Manager
Bedford Somerset DBHS
11.2009 - 09.2020
- Managed support services and fostered communication among social workers, therapists, hospital staff, and clients.
- Increased referral rates by providing excellent service and building meaningful relationships with clients and caregivers.
- Identified care needs of individual clients and coordinated responses based on physician advice, insurance limitations, and availability of resources.
- Took active role in client and family needs, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Developed strong working relationships with clients and families to involve them in care planning and support their understanding of the treatment process.
- Adhered to established rules, ethical standards and codes of professional conduct conducive to positive learning atmosphere.
- Assessed client needs and provided appropriate referrals to community resources, ensuring access to necessary services.
- Enhanced service coordination for clients through effective collaboration with multidisciplinary teams.
- Streamlined documentation processes by maintaining accurate and organized case files, enabling efficient information retrieval.
- Optimized service delivery by participating in ongoing professional development opportunities, keeping abreast of best practices in case management.
Education
Bachelor of Arts - History/Minor in Art History
University of Pittsburgh At Johnstown
Johnstown, PA12-2005
Skills
- Client support
- Conflict de-escalation
- Maintaining confidential records
- Client advocacy
- Mental health counseling
Accomplishments
In each of the mentioned jobs, I was lead staff and assisted in many supervisory duties including the training of new staff. I also went above and beyond to advocate for the needs of the clients and families I served.
Timeline
Mental Health Worker
Children's Aid Home Programs
08.2021 - Current
Blended Case Manager
Bedford Somerset DBHS
11.2009 - 09.2020
Bachelor of Arts - History/Minor in Art History
University of Pittsburgh At Johnstown
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