Rebecca Weston
Hanover,PA
Summary
Dynamic Office Manager and Customer Service Representative at Firestarters Custom Fireplaces and Stoves, skilled in client interaction and organized scheduling. Enhanced customer engagement through effective product demonstrations and tailored marketing efforts, contributing to increased sales. Proven ability to support student learning as a Paraeducator, utilizing strong instructional strategies to boost academic achievement.
Overview
14
14
years of professional experience
Work History
Office Manager/Customer Service Representative
Firestarters Custom Fireplaces and Stoves
York, PA
10.2014 - 11.2025
- Greeted customers warmly and identified their needs and interests
- Presented and demonstrated products, explaining their features and benefits
- Prepared detailed estimates and collected deposits from customers
- Scheduled appointments for in-home estimates and service calls as needed
- Managed products and parts orders for the showroom, office and service department
- Accurately recorded customer information and sales data
- Prepared monthly financial data for the accountant and handled bill payments
- Collaborated with sales representatives to ensure product availability and promotions
- Contributed to marketing efforts to enhance customer engagement and brand awareness
Paraeducator
Southwestern School District
08.2011 - 09.2014
- Supported individual student learning through tailored instructional strategies and interventions.
- Provided instruction to support struggling students and reinforce classroom concepts.
- Delivered individualized and small group instruction in both reading and math to students across varying academic levels.
- Collaborated with classroom teachers to tailor instructional strategies and ensure student progress.
- Monitored student progress, providing feedback and support to enhance academic achievement.
Education
Master of Science - Education/Reading Specialist
Long Island University
Greenvale, NYBachelor of Science - Early Childhood Education
Towson University
Baltimore, MDSkills
- Client interaction
- Sales assistance
- Communication
- Detail oriented
- Organized scheduling coordination
- Customer education/Student instruction
Timeline
Office Manager/Customer Service Representative
Firestarters Custom Fireplaces and Stoves
10.2014 - 11.2025
Paraeducator
Southwestern School District
08.2011 - 09.2014
Master of Science - Education/Reading Specialist
Long Island University
Bachelor of Science - Early Childhood Education
Towson University