Rebecca Catherine Weaver
Sugar Run
Summary
A friendly face to add to your team - Capable, reliable, and able to learn in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Loan Officer / Branch Manager
P&G Mehoopany Emplyees Federal Credit Union
Wyalusing
11.2023 - Current
- Assisted members in understanding loan options and terms, as well as products and deals.
- Built and maintained relationships with members, ensuring comfort and satisfaction.
- Made decisions based on policy guidelines.
- Reviewed credit histories, income, and overall assessed creditworthiness of loan applicants.
- Assisted members in resolving discrepancies or concerns regarding accounts or loans.
- Counseled clients on debt management and repayment plans.
- Worked with members to find the right product to fit their specific needs.
- Trained and managed a team of member service representatives.
- Balanced a vault, and practiced safe handling of monetary instruments.
- Assisted in recruitment efforts, bringing in new employees when needed.
Member Service Representative
P&G Mehoopany Emplyees Federal Credit Union
Wyalusing
01.2023 - Current
- Assisted members with account inquiries and transaction requests.
- Educated members on financial products and services available.
- Managed daily cash transactions and balanced cash drawers accurately.
- Answered incoming calls regarding membership benefits and services.
- Greeted customers in a friendly and professional manner.
- Verified identity information on new accounts using established procedures.
- Maintained a well-organized work area.
- Took over management duties immediately after the position was vacated.
Education
High School Diploma -
Wyalusing Valley High School
Wyalusing, PA05-2022
Skills
- Customer relationship management
- Team leadership
- Team player
- Adaptability
- Conflict resolution
- Policy compliance
- Banking
- Consumer lending
Timeline
Loan Officer / Branch Manager
P&G Mehoopany Emplyees Federal Credit Union
11.2023 - Current
Member Service Representative
P&G Mehoopany Emplyees Federal Credit Union
01.2023 - Current
High School Diploma -
Wyalusing Valley High School