RECHELLE FERSCH
Cheswick
Summary
Experienced Certified Medical Assistant with over twenty years in patient care and procedural support. Proficient in EPIC, Microsoft Excel, blood draws, injections, and EKG. Demonstrates strong customer service and phone etiquette, contributing to high-quality healthcare delivery.
Overview
20
20
years of professional experience
Work History
Certified Medical Assistant
AHN Fox Chapel Primary Care
Pittsburg
03.2026 - Current
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Facilitated patient intake by accurately completing forms and documenting medical history.
- Maintained accurate electronic health records for patient visits.
- Scheduled appointments and managed patient communications effectively.
- Communicated patient concerns and updates to physicians, ensuring timely responses to treatment needs.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Collected and prepared specimens for laboratory testing while conducting routine tests to support accurate diagnostics.
- Prepared treatment rooms and ensured cleanliness of equipment.
Senior Certified Medical Assistant/Health Coach
West Penn Medical Associates
Pittsburgh
08.2018 - 05.2024
- Participated in population health outreach by identifying patients with care gaps using analytic tools and patient registries, facilitated collaboration with providers to address these gaps
- Assisted with population health management by coordinating patient outreach and care efforts
- Work collaboratively with care team nurses to provide care coordination to rising risk patient and complex care referrals
- Prepare patients for examinations, procedures and treatments.
- Administered immunizations under the supervision of physicians.
- Performed phlebotomy and EKG tests on patients to assess their health status.
- Ensure pre-visit planning is completed by performing chart and data reviews in advance
- Maintain and ensure adequate inventory of medical supplies
- Mentored and trained new hire CMAs, ensuring smooth transitions into their roles
Certified Medical Assistant
Chiropractic First
Pittsburgh
04.2013 - 02.2017
- Handled daily office duties, scheduled appointments, and prepared exam rooms.
- Supported chiropractic treatments by operating specialized equipment, enhancing patient care
- Instructed patients on follow-up care and prescribed exercises to promote recovery
Certified Medical Assistant
Allegheny Ear, Nose & Throat Associates
Natrona Heights
03.2007 - 01.2013
- Executed clinical and clerical office functions to support patient care and streamline operations
- Prepared instruments and assisted with procedures, ensuring accurate specimen handling for lab analysis
- Managed inventory and ordered supplies to maintain optimal stock levels and support clinic operations
- Ordered supplies and managed inventory
Patient Care Technician Labor and Delivery
Magee Women's Hospital
Pittsburgh
12.2005 - 06.2007
- Assisted in deliveries and scrubbed in for routine and STAT C-sections, gaining hands-on experience in obstetric care under guidance of experienced nurses and obstetricians
- Delivered compassionate bedside care to patients, ensuring comfort and support during labor and recovery
- Successfully administered foley catheters and performed blood draws
- Ensure a smooth transition from initial diagnosis in triage to labor rooms and recovery
- Collected and processed medical specimens to support accurate diagnosis and treatment plans
Education
Certified Medical Assistant - Medical Assisting
Bradford School of Health Care
Pittsburgh, PAHigh School Diploma -
Kiski Area High School
Leechburg, PASkills
- EHR Management
- HIPAA Compliance
- Detail-oriented
- Organization
- Adaptability
- Teamwork
- Collaboration
- Mentoring
- Training
Timeline
Certified Medical Assistant
AHN Fox Chapel Primary Care
03.2026 - Current
Senior Certified Medical Assistant/Health Coach
West Penn Medical Associates
08.2018 - 05.2024
Certified Medical Assistant
Chiropractic First
04.2013 - 02.2017
Certified Medical Assistant
Allegheny Ear, Nose & Throat Associates
03.2007 - 01.2013
Patient Care Technician Labor and Delivery
Magee Women's Hospital
12.2005 - 06.2007
Certified Medical Assistant - Medical Assisting
Bradford School of Health Care
High School Diploma -
Kiski Area High School