Ree Patel
Feasterville
Summary
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Fusion Gyms
All Locations
02.2025 - 04.2026
- Managed front desk operations to ensure seamless customer service and efficient check-in processes.
- Performed necessary cleaning around the facility
- Assisted members with inquiries, providing information about gym services and programs.
- Gave tours, sold memberships and built sales from referrals and online reviews.
- Managed membership concerns and converted possible cancellations to freezes to maintain memberships.
- Covered shifts at multiple locations, while maintaining my own schedule.
- Delivered top notch hospitality for member experience.
Sales Manager
Edge Fitness Clubs
Feasterville, PA
07.2023 - 01.2025
- Led sales team to exceed monthly KPIs through strategic training and daily check ins with sales staff.
- Mentored staff in effective sales techniques, fostering a high-performance team based culture.
- Implemented promotional campaigns to enhance membership engagement and retention.
- Analyzed market trends to identify opportunities for growth and adjust sales strategies accordingly.
- Used personal techniques like mindset training through reading, podcast analyzation and prioritizing discipline to achieve short term and long term goals.
Lead Guest Service Associate
European Wax Center
Feasterville, PA
01.2019 - 03.2022
- Streamlined appointment scheduling process, enhancing customer satisfaction and reducing wait times.
- Collaborated with management to develop strategies for improving client retention and loyalty programs.
- Resolved guest complaints efficiently, ensuring high levels of satisfaction and repeat business.
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
- Managed inventory levels, ensuring adequate supplies for seamless service delivery during peak hours.
- Trained new Guest Service Associates, sharing best practices for exceptional customer service.
Education
Thomas Jefferson University
Philadelphia, PASkills
- Customer service & hospitality
- Attention to detail
- Time management
- Listening skills
- Willingness to learn something new each day
- Efficient and specific goal setting and execution
Accomplishments
Employee of the month at every job I've had
Recognition from upper management and consistent raises based on performances.
Highest earning sales associate at Edge fitness for consecutive months.
Languages
English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Full Professional
Timeline
Front Desk Receptionist
Fusion Gyms
02.2025 - 04.2026
Sales Manager
Edge Fitness Clubs
07.2023 - 01.2025
Lead Guest Service Associate
European Wax Center
01.2019 - 03.2022
Thomas Jefferson University