Regan Mendoza
Millersburg
Summary
Dedicated Correctional Officer skilled in de-escalation techniques and emergency response. Proven ability to manage high-risk situations while ensuring safety and security within the facility.
Overview
9
9
years of professional experience
Work History
Correctional Officer
Dauphin County Prison
Harrisburg, PA
04.2022 - 02.2026
- Monitored inmate behavior to ensure safety and security within facility.
- Participated in ongoing training programs to enhance knowledge of corrections policies, emergency response techniques, self-defense tactics, etc
- Responded promptly to incidents, utilizing de-escalation techniques to manage conflicts effectively.
- Documented all incidents, disciplinary actions, and inmate behavior accurately in written reports
- Was utilized as a C.E.R.T (Correctional Emergency Response Team) member for last year of employment.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Production Worker
Mountain Ridge Metals
Millersburg, Pa
05.2021 - 02.2023
- Operated manufacturing machinery to produce metal components efficiently.
- Conducted quality control inspections to ensure product specifications met standards.
- Collaborated with team members to maintain a safe and organized work environment.
- Assisted in training new hires on production processes and safety protocols.
- Received "Employee of the Month" Award in Feb. 2022
Sales Associate
Floor & Decor
Pompano Beach, FL
01.2021 - 05.2021
- Developed strong customer relationships to enhance trust and repeat business.
- Assisted customers in product selection, providing expert knowledge of flooring options.
- Managed inventory levels, ensuring stock availability and minimizing discrepancies.
- Trained new associates on sales techniques and product features to improve team performance.
Sash Welder
MI Windows and Doors
Gratz, PA
07.2018 - 11.2019
- Implemented process improvements that enhanced workflow efficiency in production line.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Kitchen Manager
Chipotle
Harrisburg, PA
01.2017 - 02.2018
- Supervised daily kitchen operations to ensure food quality and safety standards.
- Trained and mentored staff on food preparation techniques and operational procedures.
- Developed schedules to optimize labor efficiency while maintaining service levels.
- Implemented inventory control measures, reducing waste through effective stock management.
Education
High School Diploma -
Upper Dauphin Area
Elizabethville, PASkills
- First aid and CPR certified
- Armory and key control
- De-escalation techniques
- Emergency response
- Conflict resolution skills
Timeline
Correctional Officer
Dauphin County Prison
04.2022 - 02.2026
Production Worker
Mountain Ridge Metals
05.2021 - 02.2023
Sales Associate
Floor & Decor
01.2021 - 05.2021
Sash Welder
MI Windows and Doors
07.2018 - 11.2019
Kitchen Manager
Chipotle
01.2017 - 02.2018
High School Diploma -
Upper Dauphin Area