Reghan Pirozek
Douglasville
Summary
Knowledgeable about maintaining organized inventories and handling all requirements of services and workspaces. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Driven to uphold skills and the ability to multi-task and preform well under pressure.
Overview
5
5
years of professional experience
Work History
Cleaner
Dust Buster Cleaning Lady
06.2025 - Current
- Operated cleaning equipment and tools effectively to maintain high standards of hygiene.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Ensured cleanliness and sanitation of assigned areas, following established health and safety protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Operates a cleaning job alone at a Police station.
- Confirmed all cleaning tools and equipment were stored properly after use.
Customer Service
Wawa
04.2022 - Current
- Delivered exceptional customer service, addressing concerns and providing product recommendations.
- Consistently achieved high passenger satisfaction scores by delivering exceptional customer service.
- Provided excellent customer service, explaining weatherization processes and benefits to homeowners.
- Worked with customer service to handle escalated customer issues.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Prepared and served food items in compliance with health and safety regulations.
- Collaborated with team members to optimize workflow during peak service hours.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Food and Beverage Associate
Dunkin' Donuts
05.2021 - 03.2022
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Operated point-of-sale system accurately for processing transactions and managing inventory.
- Trained new team members on service standards and operational procedures.
Education
Bachelor - Pcychology
Southern New Hampshire University
Hooksett, NH05-2029
High School Diploma -
Daniel Boone Highschool
Birdsboro, PA06-2023
High School Diploma -
BCTC
Oley, PA05-2023
Skills
- Customer service
- POS system operation
- Time management
- Problem-solving
- Attention to detail
- Active listening
- Critical thinking
- Staff training
Timeline
Cleaner
Dust Buster Cleaning Lady
06.2025 - Current
Customer Service
Wawa
04.2022 - Current
Food and Beverage Associate
Dunkin' Donuts
05.2021 - 03.2022
Bachelor - Pcychology
Southern New Hampshire University
High School Diploma -
Daniel Boone Highschool
High School Diploma -
BCTC