Regina Polisano
Elverson
Summary
Dynamic leader with a proven track record at Gannett - USA Today, enhancing operational efficiency and customer satisfaction. Excelled in streamlining processes, fostering teamwork, and negotiating with vendors. Skilled in financial management and problem-solving, achieving significant improvements in supply chain efficiency and budget adherence. Committed to continuous improvement and effective communication, driving organizational success.
Overview
41
41
years of professional experience
Work History
Supervisor of Distribution Operations
Gannett Publishing Services
01.2019 - 04.2024
- Trained contractors on company policies, procedures, and best practices in distribution operations, ensuring seamless integration into the workforce.
- Improved distribution efficiency by streamlining processes and implementing innovative solutions.
- Increased customer satisfaction by ensuring timely deliveries and addressing concerns promptly.
- Coordinated cross-functional initiatives aimed at improving overall supply chain efficiency from procurement to final delivery of goods.
- Developed strong relationships with vendors and transportation providers, negotiating favorable contracts to minimize costs and maximize service quality.
- Reduced order processing time through effective supervision of team members and workflow optimization.
Operations Manager, Customer Experience
Gannett - USA Today
01.2000 - 01.2019
- Drove a culture of continuous improvement by encouraging employee feedback and implementing changes as needed.
- Improved customer satisfaction ratings by implementing new training programs for staff.
- Established effective communication channels, fostering strong relationships between team members and departments.
- Streamlined operations processes for increased efficiency and enhanced customer experiences.
- Oversaw vendor relationships, ensuring timely delivery of products and services while maintaining cost controls.
- Mentored team members in developing their skills and advancing their careers within the organization.
- Facilitated change management initiatives, ensuring smooth transitions during organizational restructuring efforts or process overhauls.
- Conducted regular audits of internal processes to maintain compliance with regulatory requirements.
- Led cross-functional teams to drive process improvements and achieve business objectives.
Accounting Supervisor
GANNETT - USA Today
01.1983 - 01.2000
- Disciplined and motivated accounting team to maximize performance.
- Facilitated cross-functional communication between departments to ensure seamless integration of accounting processes.
- Successfully managed multiple projects concurrently while maintaining strict deadlines and high-quality deliverables.
- Maintained confidentiality of sensitive financial information to protect company assets and maintain trust among stakeholders.
- Improved budget management, consistently monitoring expenses and tracking variances.
- Reduced month-end closing time with efficient organization and prioritization of tasks.
- Developed comprehensive budgets in collaboration with department managers to ensure alignment with organizational objectives.
- Enhanced financial reporting accuracy by closely monitoring transactions and reconciling accounts monthly.
- Complied with established internal controls and policies.
- Established and checked coding procedures, monitored reports and updated internal files.
Education
High School Diploma -
West Catholic Girls High School
Philadelphia, PA06-1980
Skills
- Operational efficiency
- Financing structures
- Supplies inventory
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Active listening
- Effective communication
- Adaptability and flexibility
Timeline
Supervisor of Distribution Operations
Gannett Publishing Services
01.2019 - 04.2024
Operations Manager, Customer Experience
Gannett - USA Today
01.2000 - 01.2019
Accounting Supervisor
GANNETT - USA Today
01.1983 - 01.2000
High School Diploma -
West Catholic Girls High School
Similar Profiles
Angelique JohnstonAngelique Johnston
Assistant District Manager at Gannett Publishing ServicesAssistant District Manager at Gannett Publishing Services
Nikolas BeebeNikolas Beebe
Warehouse Shipping Clerk at Baker& Taylor Publishing ServicesWarehouse Shipping Clerk at Baker& Taylor Publishing Services
Lavanya MariLavanya Mari
Editorial Intern at Scientific Publishing ServicesEditorial Intern at Scientific Publishing Services