Regina "Jean" Frederick

• Ensured accuracy and compliance of MI claims submitted to USDA through detailed analysis.
• Filed supplemental claims for unclaimed expenses with thorough supporting documentation.
• Reviewed foreclosure processes to identify potential delays based on attorney chronology.
• Submitted backup information to USDA for disputes regarding curtailment or reduction of claim payments.
• Directed Accounting Department on posting procedures for claim funds to uphold accounting standards.
• Maintained Outlook calendar for tracking claims filed or pending, including due dates.

• Prepared lien releases in compliance with state guidelines, ensuring removal of mortgage liens from county records.
• Researched recording information on recently acquired loans or missing mortgage documents through various channels.
• Maintained logs of authorized signers and power of attorney documents by state and county.

Uploaded relevant information to shared directory for co-worker access.

• Streamlined claims processing, enhancing efficiency and reducing turnaround time.
• Advised investors on foreclosure results, MI claim proceeds, and claim status.
• Resolved escalated issues while maintaining ongoing communication with investors.
• Conducted loss analysis to assess necessity of supplemental claims.
• Generated monthly reports for department management and investors on initial and supplemental claims.
• Identified trends in filing patterns and losses linked to foreclosure processes through reports.