Resourceful professional in healthcare management known for high productivity and efficiency in task completion. Skilled in strategic planning, regulatory compliance, and patient care coordination. Excel at team leadership, problem-solving, and communication, ensuring seamless operations and quality service delivery in fast-paced environments.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Rite-Aid Pharmacy
Canonsburg
09.2011 - Current
Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
Compiled monthly reports on sales figures, inventory levels, customer satisfaction scores and other metrics as required by management.
Served as a liaison between pharmacists, physicians, insurance companies and other healthcare providers involved in patient care decisions.
Ordered, received and maintained adequate levels of pharmaceuticals while monitoring expiration dates to prevent waste.
Provided training sessions for new staff members on proper handling techniques for medications and equipment use.
Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
Developed and implemented policies and procedures to ensure compliance with federal, state and local laws regarding the dispensing of medications.
Conducted quarterly reviews of employees' performance against established goals.
Participated in continuing education courses to remain up-to-date on developments in the field of pharmacy practice.
Assisted in resolving conflicts between staff members in a professional manner.
Monitored regulatory changes affecting the practice of pharmacy and updated staff accordingly.
Administered vaccines to immunize patients against communicable diseases.
Analyzed prescribing trends to monitor compliance and prevent excessive usage.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Worked closely with store manager to maintain day-to-day operations.
Staff Pharmacist
Rite-Aid Pharmacy
Canonsburg
09.2006 - 09.2011
Managed the filling and dispensing of prescriptions in accordance with established policies and procedures.
Reviewed physician orders for appropriateness prior to dispensing medications.
Provided medication counseling to patients on proper use, side effects and potential drug interactions.
Maintained accurate records of patient profiles, medications and inventories.
Assisted in training pharmacy technicians on prescription processing, inventory management and customer service skills.
Ensured compliance with state laws, regulations and professional standards related to pharmacy practice.
Assisted with inventory control processes such as ordering supplies, reconciling invoices.
Resolved customer complaints efficiently and professionally while promoting a positive image for the organization.
Provided immunization services including flu shots, shingles vaccines, as allowed by state law.
Oversaw and monitored dispensation of controlled substances according to regulatory requirements.
Participated in continuing education to stay current with new medications, technology, and pharmacy practices.
Pharmacy Manager
Rite-Aid Pharmacy
Grindstone
04.2005 - 09.2006
Similar duties as current pharmacy manager position
Staff Pharmacist
Rite-Aid Pharmacy
Grindstone
04.2003 - 04.2005
Same duties as most recent Staff Pharmacist position
Inpatient Pharmacist
UPMC South Side Hospital
Pittsburgh
01.2002 - 04.2003
Assisted physicians in selecting appropriate treatments for patients based on individual needs.
Provided comprehensive drug information to medical staff regarding therapeutic options, interactions, side effects, dosage forms.
Maintained accurate patient records by documenting prescriptions filled and any changes to medications administered.
Served as a preceptor for licensed interns completing required hours under the supervision of a pharmacist.
Monitored patient progress through review of laboratory results and other relevant data sources.
Conducted periodic audits of controlled substances to ensure regulatory compliance.
Performed clinical interventions such as dose adjustments or drug-related problem resolution.
Prepared intravenous admixtures using sterile technique according to USP standards.
Attended weekly meetings with hospital administrators to discuss potential cost savings initiatives related to drug utilization management programs.
Facilitated communication between physicians and nursing staff about drug therapy issues or concerns.
Dispensed drugs in hospital environments.
Pharmacy Operations Manager
UPMC Presbyterian Hospital
Pittsburgh
09.2000 - 01.2002
Oversaw the implementation of new technologies such as electronic prescribing systems.
Recruited, hired, trained, coached, evaluated, and supervised staff members within the department.
Developed and implemented operational policies and procedures to ensure compliance with applicable laws and regulations.
Ensured that all pharmacy staff members were trained on proper medication handling practices.
Managed the day-to-day activities of the pharmacy, including staffing, scheduling, budgeting, and customer service.
Monitored drug inventory levels, identified discrepancies, and took corrective action as needed.
Managed weekly schedules and requests for leave.
Secured drugs against theft, loss, or mismanagement by setting and enforcing effective procedures.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Maintained communication and transparency with governing boards, department heads and medical staff.
Inpatient Pharmacist
UPMC Presbyterian Hospital
Pittsburgh
01.1998 - 09.2000
Same duties as other Inpatient Hospital Pharmacist position
Retail Staff Pharmacist
Thrift Drug
Bethel Park
05.1993 - 01.1998
Same duties as other Retail Staff Pharmacist positions
Thrift Drug was bought by Eckerd Drug
Education
Bachelor of Science - Pharmacy
Duquesne University
Pittsburgh, PA
05-1993
Skills
Inventory management
Regulatory compliance
Medication therapy management
Staff training
Prescription processing
Customer service
Immunization administration
Team leadership
Loss prevention management
Team building
Pharmacy operations management
Certification
Active Pennsylvania Pharmacist License #RP040109L
Authorization to Administer Injectables #RP1003237
Current CPR Certification Including BLS Training
Accomplishments
Was ranked Top Immunizer for (2013, 2016, 2017, 2018, 2021, 2022, 2023, 2024)
Favorite Pharmacist Award (2007, 2013, 2016, 2017, 2019)