Dynamic Installer with a proven track record at Armstrong Heating and Cooling, excelling in equipment installation and customer satisfaction. Demonstrated strong attention to detail and effective troubleshooting skills, reducing callbacks significantly. Committed to quality assurance and safety management, ensuring projects meet regulatory standards while fostering a collaborative team environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Installer
Armstrong Heating And Cooling
12.2022 - Current
Laid out materials and system components to prepare for installation.
Operated tools, equipment, and machinery according to safety standards.
Installed complete systems at new residential and business construction sites.
Enhanced customer satisfaction by providing timely and accurate installations.
Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
Collaborated with team members to ensure smooth workflow and successful project completion.
Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
Calculated materials and time needed for each job.
Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
Ensured high-quality results by consistently following manufacturer specifications during installations.
Installer
Ainsley Heating and Cooling
12.2020 - 12.2022
Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
Expedited installation times with efficient scheduling and coordination of resources.
Completed troubleshooting of malfunctions and diagnosed issues.
Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Completed projects within budget constraints through careful planning and resource management.
Decker
Unimark
11.2018 - 12.2020
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Paid attention to detail while completing assignments.
Organized and detail-oriented with a strong work ethic.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Building Manager
American Scholar Group
11.2016 - 11.2018
Inspected grounds and facilities to identify necessary repairs.
Conducted regular property inspections to identify potential issues and address them proactively.
Managed operations, maintenance and improvement of properties.
Enforced safety protocols throughout the building consistently resulting in reduced incidents or accidents.
Performed routine maintenance tasks, which included unclogging sinks and toilets, replacing door locks, and fixing heating and air conditioning issues.
Managed and scheduled contract workers who completed building maintenance and upgrades.
Implemented an effective emergency response plan, training staff members to handle various crisis situations.
Performed regular inspections of facility and documented all inspection information in reports.
Education
High School Diploma -
Jamestown High School
Jamestown, PA
06-2015
Building Trades
Mercer County Career Center
Mercer, PA
06-2015
Skills
Attention to detail
Time management
Positive attitude
Power tool operation
Following safety practices
Customer service
Customer satisfaction
Equipment installation
Pre-installation site prep
Equipment operation
Customer relations
Troubleshooting and testing
Worksite preparation
Worksite safety and maintenance
Quality checks
Troubleshooting
Blueprint reading
Hardware installation
Professional appearance
Safety procedures
Inventory accountability
Hand-eye coordination
Quality assurance
Preventive Maintenance
Inventory oversight
Installation updates
Residential construction
Product inspection
Flooring
Construction management
Work orders
Electrical wiring
Diagnostics and troubleshooting
System repairs
Supply inventory management
Residential and commercial installations
Company vehicle maintenance
Testing processes
Scheduling
Site surveys
Project estimation and bidding
Drywalling
Plumbing
Equipment Repair
Electrical systems
System configuration
Project management
Component repairs
Roofing
Emergency procedures
HVAC systems
Construction
Loading and unloading
Repair techniques
Safety awareness
Flexible scheduling
System troubleshooting
Coaching and mentoring
Material selection
Detail orientation
Installation expertise
Maintenance and repair
OSHA regulations compliance
Ductwork
Code requirements
Sheet metal
Plumbing connections
Equipment handling
Maintenance and repair reporting
HVAC system installation
Taking precise measurements
Air handlers
Multitasking Abilities
Problem-solving
Teamwork and collaboration
Team building
Safety management
Organizational skills
Multitasking
Task prioritization
Excellent communication
Certification
Certified Refrigerant Technician TYPE I, II 12/5/2017 VGI Training EPA