Renee Rolf
Ephrata
Summary
I am a well-organized and dependable candidate. I’m successful at managing multiple priorities with a positive attitude, and I have the willingness to take on added responsibilities to meet team goals. I am a detail-oriented team player with strong organizational skills. I also have the Ability to handle multiple projects simultaneously with a high degree of accuracy. I have been taking most, if not all, required work and work priorities in my past jobs
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Associate
Areopostale/Nautica
10.2024 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
KidzKlub Attendant
Universal Athletic Club
02.2024 - 09.2024
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Developed and maintained strong relationships with parents and kids to increase loyalty, trust and satisfaction.
- Assisted in training new attendants, sharing best practices and tips for efficient service.
Sonic Employee
Sonic Drive-In
03.2022 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
No Degree -
Conestoga Valley Senior Highschool
2110 Horseshoe Rd, Lancaster, PA 1760106-2035
Skills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Reliability and punctuality
- Cleaning and sanitizing
- Verbal and written communication
- Approachability
- Self-directed learning
- Proactivity
- Customer service
- Problem-solving
- Teamwork
Certification
- CPR Certification
4/2024-4/2026
Timeline
Retail Associate
Areopostale/Nautica
10.2024 - Current
KidzKlub Attendant
Universal Athletic Club
02.2024 - 09.2024
Sonic Employee
Sonic Drive-In
03.2022 - 01.2024
No Degree -
Conestoga Valley Senior Highschool
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