Renee Williams
Bridgeport
Summary
Drive success in clinical support and medical device sales by providing expert training and developing strong partnerships with healthcare teams. Committed to ensuring optimal procedural outcomes and facilitating effective communication to meet account needs and enhance service delivery.
Overview
23
23
years of professional experience
Work History
Senior Field Clinical Specialist/Field Trainer
EDWARDS LIFESCIENCES
02.2018 - Current
- Provide senior clinical support ensuring optimal procedural outcomes and best-in-class customer service in $25M Philadelphia TAVR (Transcatheter Aortic Valve Repair) Market.
- Act as resource/field trainer for new hires to ensure future success in both clinical and sales aspects of the role.
- Execute clinical education programs/in-services for target accounts and KOLs to facilitate knowledge, increase product ease of use and grow market share.
- Operate as a trusted partner in the elaborate decision-making processes of the heart teams.
Senior Field Clinical Specialist/Field Trainer
ENDOLOGIX, INC
01.2014 - 01.2018
- Provided senior clinical procedural support case coverage in elective and emergent settings in $5M Philadelphia EVAR (Endovascular Aortic Repair) Market.
- Ensured optimal field training for new hires, with a primary focus on device troubleshooting and management of stressful emergent situations.
- Developed strong partnerships with accounts/customers and ensured program needs were identified and met.
Endovascular/Coronary Clinical Specialist
ABBOTT VASCULAR
10.2011 - 01.2014
- Provided high-level dual therapy (endovascular and coronary) clinical support in NJ/PA Region, primarily focused on product messaging, procedural coverage, and device in-servicing.
- Assisted in execution of training programs, administered continuing education courses/credits and contributed to a team approach in meeting customer needs.
Senior Interventional Radiologic Technologist
VASCULAR ACCESS CENTERS, LP
11.2007 - 10.2011
- Nationally assisted, trained and educated healthcare personnel and physicians on endovascular products and provided procedural support to ensure good outcomes.
- Trained new hires on company policies and procedures, interventional products, sterile aseptic procedures, and optimization of imaging intra/post procedure.
- Directly supported product procurement, inventory management and price negotiations/vendor contracts.
Lead Interventional Radiologic Technologist
Montgomery Hospital
11.2004 - 11.2007
- Assisted physicians in all scheduled procedures performed with sonographic or fluoroscopic guidance.
- Trained new radiology technologists and directly supported product procurement and inventory management processes.
Student Radiologic Technologist
HAHNEMANN UNIVERSITY HOSPITAL
09.2003 - 12.2004
- Performed radiologic procedures under supervision of board certified radiologic technologist, ensuring adherence to safety protocols and quality standards.
Education
Certificate of Radiological Sciences - RT, Radiologic Sciences
Drexel University
Philadelphia, PA08-2004
Bachelor of Arts - Psychology
Pennsylvania State University
University Park, PA05-2000
Skills
- Verbal Communication
- Analytical Thinking
- Time management
- Project Coordination
- Customer Service Excellence
- Relationship Building
- Team Oriented
- Product Training
- Clinical Support
- Device Troubleshooting
- Product In-servicing
- Procedural Coverage
- Customer Relationship Management
- Product Launch Strategies
- Problem Solving
Timeline
Senior Field Clinical Specialist/Field Trainer
EDWARDS LIFESCIENCES
02.2018 - Current
Senior Field Clinical Specialist/Field Trainer
ENDOLOGIX, INC
01.2014 - 01.2018
Endovascular/Coronary Clinical Specialist
ABBOTT VASCULAR
10.2011 - 01.2014
Senior Interventional Radiologic Technologist
VASCULAR ACCESS CENTERS, LP
11.2007 - 10.2011
Lead Interventional Radiologic Technologist
Montgomery Hospital
11.2004 - 11.2007
Student Radiologic Technologist
HAHNEMANN UNIVERSITY HOSPITAL
09.2003 - 12.2004
Certificate of Radiological Sciences - RT, Radiologic Sciences
Drexel University
Bachelor of Arts - Psychology
Pennsylvania State University